Monitoring Center Operator

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Flint - Flint, MI/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$16.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Any/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Security/div /div h4Description/h4pstrongSummary/strong/p pThe Monitoring Center Operator ensures efficient and professional security operations within the Command Center. This position is a working level operator who ensures assigned site(s) are being monitored and are visually secure. Responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, and directing other security personnel to address issues when observed. This position will require basic level knowledge of computers and monitoring equipment and an ability to observe for long periods of time./p pstrongEssential Job Functions / Responsibilities/strongbr / An employee in this position may be called upon to do any and/or all the following essential functions; but are not limited to the duties which the employee may be expected to perform. An individual will need to complete each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pbull; Be observant and have a high attention to detail with information technology/p pbull; Monitor for disruptions, unlawful activity, or incidents/p pbull; Effectively communicate through the monitoring equipment in clear and concise manner/p pbull; Ability to sit for extended periods of time/p pbull; Complete all the essential functions of a security guard/p pbull; Write detailed and professional reports as needed/p pbull; Possess knowledge and understanding of company policy, procedure, and operational requirements/p pbull; Provide excellent customer service/p pbr / strongRequired Skills / Abilities/strongbr / bull; Excellent verbal and written communication skillsbr / bull; Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacybr / bull; Excellent organizational skills and attention to detail is a mustbr / bull; Proficient with Microsoft Office Suite and adaptability to other related software (i.e. Microsoft, Video Editing, Adobe Suite, Dream Weaver)br / bull; Judgement and high level of integrity/p pbull; High initiative and reliablebr / bull; Ability to work in a culture of diversity, inclusivity, collaboration, and teamworkbr / bull; Ability to self-motivate, reliable/p pbr / strongPhysical Demands/strongbr / This position requires long periods of sitting at a desk, working on a computer, standing, and walking, bending, and lifting to 25 lbs. Requires reasonable visual and auditory acuity to see, hear, and interpret observable people, things, behavior, and speech./p pstrongPosition Type and Expected Hours of Work/strongbr / bull; Full Time, Hourly, Non- Exemptbr / bull; Indoor Monitor Center ndash; Office environmentbr / bull; Work assignments may vary in days of the week and time of day to relate to the 24/7 security operations of the companybr / bull; On site - Flint location (s)br / bull; Limited travel may be needed/p pstrongRequired Education and Experience/strongbr / bull; Minimally, High school diploma or GEDbr / bull; Must be 18 years of agebr / bull; Intermediate computer and software skillsbr / bull; Law enforcement, public safety, or military experience preferred/p pnbsp;/p pstrongOther Duties/strong/p pPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice./p h4Qualifications/h4br