Store Protection Specialist - Full-time

%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3EGENERAL PURPOSE:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3EThis position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating %26ldquo;command%26rdquo; presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cbr%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3EESSENTIAL FUNCTIONS:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cbr%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EMaintaining Safe %26amp; Secure Environment:%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EUnderstands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EProvides visible %26ldquo;command%26rdquo; presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ERemoves clutter and ensures safe, clear egress to emergency exits.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cbr%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EDeveloping Great Teams %26amp; Partnerships:%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EProvides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ETreats all Customers and Associates with respect.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EDemonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ERegular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EOther duties as assigned to support Loss Prevention initiatives.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EPersonal and Store Brand%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ERepresents and supports the Company brand at all times.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMaintains a professional appearance, in accordance with Company dress code.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EMitigating Theft ; Fraud:%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMonitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EGathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAdheres to Company policy for external theft response.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EExecutes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EMinimizing Operational Shortage:%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EIncreases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EObserves and validates proper checkout procedures for Customers and Associates.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3ECOMPETENCIES:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EManages Work Processes%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EBusiness Acumen%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EPlans, Aligns %26amp; Prioritizes%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EBuilds Talent%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ECollaborates%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ELeading by Example%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ECommunicates Effectively%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures Accountability %26amp; Execution%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3EQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EHigh School education or equivalent required, AA degree preferred.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EOne year retail supervisor experience or similar training preferred.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EOne year loss prevention/security training preferred.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EActive Security Guard License preferred%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to work effectively in a fast-paced environment.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EStrong communication skills.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EDemonstrated ability to build and maintain relationships with the Store team.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EExcellent Customer service skills.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EProven ability to effectively resolve conflict.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3EPHYSICAL REQUIREMENTS/ADA:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EConsistent timeliness and regular attendance.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to spend up to 100% of working time standing, walking, and moving around the Store.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ECertain assignments may require other qualifications and skills.%3C/font%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3ESUPERVISORY RESPONSIBILITIES:%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3ENone%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cbr%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3E%3Cu%3EDISCLAIMER%3C/u%3E%3C/b%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3EThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management%26rsquo;s discretion.%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cbr%3E%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3ERoss is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company%26rsquo;s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.%3C/font%3E%3C/div%3E%3Cdiv%3E%3Cbr%3E%3C/div%3E%3Cdiv%3E%3Cfont face=%22Arial%22 size=%223%22%3EThe base pay range for this role is %2416.50-%2417.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.%3C/font%3E%3C/div%3E