banquet server (part-time)

strongCompany Description:/strongpThe Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake.#xa0;#xa0;We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. Our guests also have access#xa0; on property dining options.#xa0;#xa0;We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team./ppWhile this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success.#xa0;#xa0;At the beginning of 2020 we welcomed a new owner.#xa0;#xa0;Seeing all the potential our property has to offer, renovations began.#xa0;#xa0;We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.#xa0;#xa0;/ppOur team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success.#xa0;#xa0;To join our team, you’ll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members.#xa0;#xa0;You will also be able to provide some of the details below, to help you in the role./pstrongJob Description:/strongpTo successfully set and prepare the banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner.#xa0; Below are our requirements for our banquet team./pulliArrive on duty on time with proper attire and prepared for the shift/liliParticipate in maintaining a clean and well-kept working environment/liliServe and clear #xa0;plated banquet events (tray service)/liliServe and clear #xa0;buffet banquet events/liliServe and clear #xa0;reception banquet events/liliServe and clear #xa0;coffee services/liliConduct yourself in an orderly and respectful manner at all times,/liliAssist in facilitating all guest requests promptly/liliBe hospitable, friendly, welcoming, and converse with guests/liliSet tables amp; events according to Sturbridge Host Hotel standards or as directed by Leadership/liliComplete opening and closing duties as assigned/liliBe aware of all #xa0;hotel amenities amp; outlets/liliMaintain good eye contact and personal service when interacting with all guests/liliTo be knowledgeable of the menu, dietaries, wine amp; beverages before service begins/liliConduct yourself within all policies set forth by the department and the Hotel/liliTo have knowledge of all tasks and the methods of service of all banquet setups/liliUnderstand and carry out the servicing of all banquet event orders/liliEnsure all allergies are safely catered for with an alternative that meets guest needs/liliAdhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met/liliAdhere to alcohol handling procedures and policies ensuring responsible alcohol service/liliWill work weekends, holidays, and shift work as scheduled/liliAny other tasks as assigned/li/ulstrongQualifications:/strongulliTeamwork approach to all duties and helpful attitude with co-workers/liliAbility to understand, read, write, and speak in English./liliAbility to follow instructions from team leader, including the ability to abide by event agreements./liliGood interpersonal communication skills./liliKnowledge of proper food handling, food storage, and sanitation procedures/liliProper food handling, alcohol, or equivalent certifications or ability to obtain upon hire./liliAbility to obtain TiPS! or ServSafe Alcohol Certification/li/ulpstrongPHYSICAL REQUIREMENTS TO PERFORM JOB:/strong/pulliMust be able to understand normal conversation and accurately communicate information./liliAbility to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time./liliAbility to climb stairs occasionally./liliAbility to stoop, kneel, crouch, twist, turn, push, pull, and reach down, forward and overhead repetitively; Balance and carry trays, plates, and tubs./liliAbility to lift and carry up to 40 pounds repetitively./liliMust be able to use general cleaning supplies; Grasp, lift, push, pull and use cleaning equipment./liliWork in hot areas of kitchen (around dishwasher, ovens, cooking equipment) and cold areas (walk in refrigerators and freezers)./li/ulstrongAdditional Information:/strongpstrongA few additional requirements to be successful./strong/ppAll of our team members are expected to treat our guests and coworkers equally, the following applies as well./pulliMaintains a professional image, including appearance, verbiage, and body language, at all times/liliWarmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact/liliActively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction/liliFosters teamwork by offering assistance to others, as needed/liliContinuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department/liliContributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures/li/ulpAll your information will be kept confidential according to EEO guidelines./p