Residential Service Technician

divdiv style="background-color: transparent; color: rgb(0, 0, 0); font-family: ProximaNova; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 0px; margin-left: 18px; margin-right: 0px; margin-top: 0px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;" p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px"stronguspan style="color:black;font-weight:normal;#10;"font face="'Times New Roman'" size="4"Company Overview:/font/span/u/stronguspan style="color:black"/span/u/p p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:4px;#10;margin-bottom:0.00013333333333333334px"span style="color:black"font face="'Times New Roman'" size="4"nbsp;/font/span/p p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px"span style="color:black"font face="'Times New Roman'" size="4"Atnbsp;SunSystemnbsp;Technology, we leveragenbsp;our vastnbsp;knowledge ofnbsp;solarnbsp;operations amp; maintenancenbsp;with cutting edgenbsp;technology to create an unrivalednbsp;solar experience.nbsp;/font/span/p p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px"span style="color:black"font face="'Times New Roman'" size="4"Our comprehensive services support commercial and residential solar projectsnbsp;fromnbsp;design tonbsp;installation andnbsp;ongoing maintenance. As an industry innovator, we value transparency, precision, and quality while providing creative solar solutions tonbsp;maximizenbsp;energy production and system performance.nbsp;/font/span/p p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px"span style="color:black"font face="'Times New Roman'" size="4"SunSystemnbsp;Technology is the largest residential solar service provider in the nation. We arenbsp;headquartered in Rancho Cordova, CA withnbsp;satellite offices throughout California and technician hubs across the country making us uniquely poised to provide our services wherever they are needed./font/span/pp style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px"font face="'Times New Roman'"/fontfont size="4"/fontbr/p p class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"uspanfont face="'Times New Roman'" size="4"Job Description:/font/span/ubr/p p class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"The Operations and Maintenance Technician is responsible for performing preventative and reactive maintenance, system commissioning, troubleshooting and generally maintaining our customers’ solar assets. The Oamp;M position is responsible for managing time and resources so that customers are serviced promptly and effectively. Responsibilities include electrical troubleshooting, module cleaning, adherence to safety procedures, process improvement and innovation, electronic monitoring set-up. A strong foundation in electrical installation, solar electrical systems, and customer service is required. The ideal candidate will also lead efforts for safe working practices./font/span/p p class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"This position requires travel and overnight stay, based on the location of projects within the region. /font/span/p p class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"Emergencies- There will be occasions that demand very quick reactions such as 24 hour responses to system failures. It is expected that, on occasion, the Oamp;M Technician will be called into work, on a weekend or previously scheduled time off, at night or on a holiday, to perform troubleshooting and repairs.nbsp;/font/spanbr/p p class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"uspanfont face="'Times New Roman'" size="4"Responsibilities:/font/span/u/p ullidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Troubleshoot, maintain, service, and repair residential solar systems and associated equipment to ensure 100% customer satisfaction./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Interact with customers and coworkers at a professional level, able to work both independently and as part of a multi-tasking team./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Perform remote on site customer services, including installing, commissioning, troubleshooting and repairing of residential solar systems and related equipment./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Calibrate and coordinate equipment according to precise specifications./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Provide complete and thorough documentation and reports upon completion of each assigned job./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Perform field service projects while maintaining safety standards at all times./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Carry out on site root cause analysis on system failures./font/span/div/lilidiv style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:18px;#10;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color:black"font face="'Times New Roman'" size="4"Act as technical liaison between SunSystem Technology Residential Field Services and client./font/spanbr/div/li/ul p class="msonormal" style="margin-left:18px"uspan style="line-height: 107%;"font face="'Times New Roman'" size="4"Educational, professional and/or other requirements:/font/span/u/p ullidiv class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"2+ years of experience in solar field operations (installations/service)./fontspan style="color:red"/span/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"spanfont face="'Times New Roman'" size="4"Ability to troubleshoot and solve problems independently. /font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Flexibility to shifting priorities and changing environments./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Motivated, responsible, accountable, and punctual are must have traits./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Knowledge and ability to use basic hand and electrical tools./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"AC/DC Power Conversion and Control experience./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Knowledge of Electrical Theory and Codes./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Ability to work at heights and rooftops./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Ability to lift and move objects up to 70lbs./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Ability to travel up to 70%, some nights and weekends may be required./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Clean driving record./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Demonstrated ability to troubleshoot electrical systems./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Ability to learn to configure and repair communication hardware and software./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Good communication skills, use of standard work related PC programs./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Computer skills, using office programs to generate timely reports./font/span/div/lilidiv class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"Ability to innovate and improve operations and solve complex problems./font/span/div/lilidiv class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"Thrive in a team environment./font/span/div/lilidiv class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"High integrity and energy a must!/font/span/div/li/ul p class="msonormal" style="margin-left:18px"uspan style="line-height: 107%;"font face="'Times New Roman'" size="4"Desired Qualifications:/font/span/u/p ullidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"spanfont face="'Times New Roman'" size="4"NABCEP Certification./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"spanfont face="'Times New Roman'" size="4"Prior Residential Solar Oamp;M (service) experience. /font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Experience maintaining and servicing solar monitoring systems (i.e. SunPower Monitoring, Locus, Itron, Elster, Enphase, and other various remote monitoring solutions)./font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:18.2px"span style="color: black;"font face="'Times New Roman'" size="4"Experience maintaining and servicing solar inverters/micro-inverters (i.e. SMA, PowerOne, Fronius, Aurora, LG, Enphase)./font/span/div/li/ul p class="msonormal"span style="line-height: 107%;"font face="'Times New Roman'" size="4"nbsp;/font/spanuspan style="line-height: 107%;"font face="'Times New Roman'" size="4"Benefits for Full-Time Positions: /font/span/u/p ullidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"spanfont face="'Times New Roman'" size="4"Competitive hourly wages with benefits/font/span/div/lilidiv class="msonormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;#10;margin-left:18px;margin-bottom:0.00013333333333333334px;line-height:normal"spanfont face="'Times New Roman'" size="4"Career path opportunities for top performers/font/span/div/li/ul p class="msonormal" style="margin-left:4px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"nbsp;/font/span/p p class="msonospacing" style="margin-left:18px"spanfont face="'Times New Roman'" size="4"uOther Duties/u/font/span/p p class="msonormal" style="margin-left:18px"span style="line-height: 107%;"font face="'Times New Roman'" size="4"Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.nbsp;/font/span/p font face=""/fontfont face="'Times New Roman'"/fontfont face=""/fontfont face="'Times New Roman'"/fontfont size="1"/fontfont size="4"/fontbr/divbr/div