Core Crew (Front Desk Sales) - FiDi, NY - Part-time

divspan style="font-size: 16px;"[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach amp; Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience./span/divbr/br/bYou will be responsible for:/bbr/liBringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for comingnbsp;/liliRegularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively/liliMaintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions/liliPerforming routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested/liliBeing of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed/liliAssisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed/liliNotifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately/liliQuickly addressing any maintenance or equipment issues that are visible to clients/liliFollowing up with client lists in Axle to meet monthly sales quotanbsp;/liliResponding to client emailsnbsp;/liliAlerting coaches about client milestones and setting up the celebration board/libr/br/bWhat we need from you:/bbr/liHigh school education, some college preferred/liliThis is a part-time hourly positionnbsp;/liliAbility to lift up to 30 pounds and walk through all areas of the studionbsp;/liliAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours/libr/br/bWhat skills experience you'll bring to us:/bbr/liExcellent interpersonal and communication skills/liliOutstanding customer service skills/liliStrong organizational skills/liliCareful attention to detail/liliMust be willing to initiate tasks and perform duties without direction/liliAbility to stand for long durations of time/lili1 year sales experience preferred/liliMBO experience preferred/liliPassion for fitness, wellness, and the [solidcore] brand/libr/br/bCompensation Benefits:/bbr/li$17/hour plus opportunities to earn sales commission/liliFree drop in classes/libr/br/divspan style="font-size: 16px;"[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well./span/divdivbr/divdivspan style="font-size: 16px;"At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website /spana rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="http://solidcore.co/equity"here/aspan style="font-size: 16px;" to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team./span/div