Part Time Senior Travel Counselor - Part-time

%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 3.75pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: normal%22%3E%3CFONT size=3%3E%3CFONT color=#ff694b%3E%3CFONT face=%22arial, sans-serif%22%3EPart Time%26nbsp;/ Senior Travel Counselor%3C/FONT%3E%3C/FONT%3E%3CFONT color=#777777%3E%3CFONT face=%22arial, sans-serif%22%3E%26nbsp;%3C?xml:namespace prefix = %22o%22 /%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3E%3Co:p%3Eup to 5 days/week with a 10am-2pm shift time with some flexibility%26nbsp;%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%26nbsp;%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3EYour mission as a Carlson Wagonlit Travel (CWT) Senior/Intermediate Travel Counselor is to “%3CB%3EDeliver the Perfect Trip%3C/B%3E” so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for%26nbsp;%3CB%3Edelighting the traveler%3C/B%3E/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3ECarlson Wagonlit Travel (CWT) is a%26nbsp;%3CB%3Eglobal leader%3C/B%3E%26nbsp;specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired%26nbsp;%3CB%3ETravel Management Company%3C/B%3E%26nbsp;– and we are even more proud that we achieved it together.%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3ELearn about our travel counselor opportunities and start your journey today.%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22MARGIN-BOTTOM: 0pt; BACKGROUND: white; MARGIN-TOP: 0px; LINE-HEIGHT: 14.6pt%22%3E%3CFONT color=#333333%3E%3CFONT size=3 face=%22arial, sans-serif%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 18pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;You delight the traveler/travel arranger%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation. International travel arrangements should comprise 50% of total bookings%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Build%26nbsp;%3CB%3Ecredibility%3C/B%3E%26nbsp;and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Be a%26nbsp;%3CB%3Etrusted advisor%3C/B%3E%26nbsp;by offering informed and insightful recommendations which provide the very best traveler experience in each situation%3CBR%3E%3CBR%3E%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 18pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;You build%26nbsp;%3CB%3ECWT’s commercial value%3C/B%3E%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 54pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Sell products that are of commercial%26nbsp;%3CB%3Evalue%3C/B%3E%26nbsp;to CWT and contribute to CWT’s profitability%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 54pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Operates with discretion for%3CB%3E%26nbsp;clients and the travel arrangers%3C/B%3E%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 54pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Follow company procedures, guidelines and standards%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 54pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Remain current on value we provide to each customer%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 54pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Adapt and change as requirements of the business change%3C/FONT%3E%3C/FONT%3E%3CFONT color=#333333%3E%3CFONT face=%27%22times new roman%22, serif%27%3E%3Co:p%3E%3C/o:p%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 48pt; LINE-HEIGHT: normal; TEXT-INDENT: -12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3Eo%26nbsp;Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business%3CBR%3E%3CBR%3E%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3E%0A%3CP class=MsoNormal style=%22BACKGROUND: white; MARGIN-LEFT: 18pt; LINE-HEIGHT: normal; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto%22%3E%3CFONT size=3%3E%3CFONT color=#333333%3E%3CFONT face=%22arial, sans-serif%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;You represent and strengthen the CWT brand in how you work on a day-to-day basis%3C/FONT%3E%3C/FONT%3E%3C/FONT%3E%3C/P%3Ebr p class="MsoNormal"-Minimum High School diploma or equivalent/p p class="MsoNormal"-3-5 years’ experience in the btravel industry/b in a similar position or in a customer service center required/p p class="MsoNormal"-Previous VIP Customer experience preferred/p p class="MsoNormal"-Superior written and verbal communication skills (in person and on phone)/p p class="MsoNormal"-Proficient in bSabre GDS/b/p p class="MsoNormal"-Very customer focused and service oriented/p p class="MsoNormal"-Proven ability to create travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination)/p p class="MsoNormal"-Ability to handle multi-cultural sometimes multi-lingual clientele/p p class="MsoNormal"-Diplomatic problem solver and results-driven/p p class="MsoNormal"-Adaptable and motivated to learn/p p class="MsoNormal"-Proficiency in technology to research options and to complete process requirements/p p class="MsoNormal"-Knowledge of the Microsoft Excel, Avaya phone system, Moxie, and Power Express a plus/p p class="MsoNormal"-Preferred understanding of binternational travel/b as well as requirements (e.g. visas, passports and immunization requirements) as to comfortably advise clients of those requirements/p p class="MsoNormal"-bTICO Certified/b/p p class="MsoNormal"!--?xml:namespace prefix = "o" /-- /p*LI-sjbr _moz_editor_bogus_node="TRUE"