Application Support Consultant - Full-time / Part-time

strongCompany Description:/strongpspanAYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide./spanbr //pstrongJob Description:/strongpThe individual in this position must have excellent troubleshooting ability, br /problem solving and analytical skills.  The individual in this position must br /work closely with our business partners, as well as other IT department br /members.  It will be imperative for the person on this role to quickly gain the br /confidence and respect of our business partners by demonstrating an in-depth br /understanding of the applications within our application portfolio.   br //pstrongQualifications:/strongpExperience with SQL Server 2012br /Expertise and br /experience in the following application platforms:  VB.net, SSIS, SSRS, Visual br /Studiosbr /Expertise and experience in TSQL, SQL stored procedures and br /viewsbr /Passionate about solving problemsbr /Professional attitude and work br /habitsbr /Ability to work through ambiguous work situationsbr /Ability to br /communicate effectively with all levels of the organization and external br /vendorsbr /Expert in planning and organizing, analyzing and resolving br /problemsbr /Ability to use judgment and make sound decisionsbr /Excellent br /communication and collaboration skillsbr /br /Responsibilities include:br /Monitor, troubleshoot and br /resolve application support tickets submitted through an Incident Management br /system br /Gain a solid understanding of software and hardware used and br /supported br /Provide application production support for ad hoc requests br /requiring coding and development – design, test, debug, implement, and document br /programs. br /Provide routine application monitoring and maintenance br /Monitor br /assigned software applications, document and analyze problemsbr /Establish and br /maintain user and administrator accounts br /Maintain system br /documentationbr /Provide advice and training to end-users as br /requiredbr /Understand and support all system interfaces for assigned br /applications br /Enable best practices and implement where br /appropriatebr /Collaborate with server administrators and database br /administrators to ensure proper integration of the environmentbr /Work closely br /with business and vendor to tune and troubleshoot applicationsbr /Provides br /second level of technical support for all corporate systems and software br /components as assignedbr /Provide Level 3 support for the application. Must be br /able to support 24 x 7.  br /Leads and participates in efforts to develop and br /implement process improvements and automation for application and system br /monitoringbr /Leads and participates in efforts to implement application updates br /to include upgrades, patches, and new releasesbr /Develop work plans and br /track/report status of assigned projects/tasksbr /Liaise with vendor support on br /all issuesbr //pstrongAdditional Information:/strongpIf any one interested send your resume /ppmsmith@ayrglobal(dot)com/p