Document Representative - Full-time

strongCompany Description:/strongpAbout BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. br //pstrongJob Description:/strongpquot;Responsible for document sorting, preparation, scanning, archiving and indexing. Receive mail and sort by client. Prepare documents for scanning and create batches or work for scanning process. Operate and monitor scanning equipment, ensuring quality of scans. Interpret errors and take appropriate corrective action. Perform QC on scanned images prior to document export. File scanned batches in archive boxes for future requirements. Index canned information by assigning proper coding for processing. Processes Client documents and responds to related queries quickly and accurately Ensures processes are delivered/supported as per deliverables and agreed to SLA Provides reporting, including those that measure process against stated targets Researches and resolves client user inquiries and system requests Performs routine system administration functions Identifies and updates process documentation that is utilized by the team Seeks advice and escalates issues when faced with it./ppbr //ppThank you,/ppplease reach me out if you would be interested ,/pp317-210-8729 or send  me updated /pstrongAdditional Information:/strongpMust be able to pass a background and drug screen /p