NOC Specialist - Tier II (Wireline) - Full-time / Part-time

strongCompany Description:/strongpAbout Collabera:/ppspanEstablished in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collaberaapos;s client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. /spanbr //ppspanWith over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including./spanbr //pullispanCollabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)/spanbr //liliCollabera listed in GS 100 - recognized for excellence and maturity/liliCollabera named among the Top 500 Diversity Owned Businesses/liliCollabera listed in GS 100 amp; ranked among top 10 service providers/liliCollabera was ranked:/lili32 in the Top 100 Large Businesses in the U.S/lili18 in Top 500 Diversity Owned Businesses in the U.S /lili3 in the Top 100 Diversity Owned Businesses in New Jersey/lili3 in the Top 100 Privately-held Businesses in New Jersey/lili66th on FinTech 100/lili35th among top private companies in New Jersey/li/ulphttp://www.collabera.com/about_us/accolades.jsp/ppspanCollabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance./spanbr //pstrongJob Description:/strongp•    Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware amp; feature troubles, including in depth proactive analysis to reduce customer interruptions.br /•    Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the OSI model, including the physical, data link, network, amp; transport. Implement amp; maintain network security such as user/password/port administration for all VOIP amp; supporting nodes amp; elements that are Central Office interfaced to company network.br /•    Collaborates with other departments on network issues amp; network configuration to support, hardware/software switch upgrades amp; patch implementation, AMA billing conversions/recovery/validation, feature package upgrades, link-rehome, transport upgrades/conversions, sync-clock conversions, timing, amp; acquisition coordination.br /•    Provide support for FOA (First Office Application) of new products, which includes working with Tier I monitoring teams (Netcool) to ensure these new products are reporting correctly amp; providing new product training amp; developing standards amp; Preventative Maintenance Procedures to support those products. (i.e. Adtran TA5000’s, Genius, Ventraq EPN, GHEM implementation, Session Boarder Controllers, VOIP gateway upgrades amp; rollout etc.)br /•    Provide network support for major outages, Change Management activities, and/or major projects for company network (which includes approving MOPs, monitoring, reporting, correcting any abnormalities, amp; Root Cause Analysis.)br /•    Provide back-up NOC Support functions during emergency disaster recovery, monitoring, coordination, amp; escalation of any major or catastrophic conditions in companyapos;s network. (examples: power outages, floods, fire, natural disasters).br /•    Gatekeeper for all vendor interaction/escalation of installation and/or technical resolution for major or service affecting issue in companyapos;s network.br /•    Alarm monitoring system support to include major projects to migrate off old systems (i.e. TDM), employ automation procedures where possible, assist in the determination of alarm levels for all network elements, provided various connectivity via LAN, amp; provide support for external alarming devices.br /br /Job Related Keywords:br /TDM Jobs, Multiplexing Jobs, VOIP Support Jobs, VOIP NOC Jobs, TDM NOC Jobs, VNOC Jobs, VOIP Network Operations Jobs, TDM Network Operations Jobs, VNOC Jobs, NOC Jobs, Network Operations Center Jobs, Network Operations Jobs, NOC Specialist Jobs, VNOC Specialist Jobs, VOIP NOC Specialist Jobs, TDM NOC Specialist Jobs, NOC Technician Jobs, VNOC Technician Jobs, VOIP NOC Technician Jobs, TDM NOC Technician Jobs, NOC Engineer Jobs, VNOC Engineer Jobs, VOIP NOC Engineer Jobs, TDM NOC Engineer Jobs, Network Operations Specialist Jobs, VOIP Network Operations Specialist Jobs, TDM Network Operations Specialist Jobs, Network Operations Technician Jobs, VOIP Network Operations Technician Jobs, TDM Network Operations Technician Jobs, Network Operations Engineer Jobs, VOIP Network Operations Engineer Jobs, TDM Network Operations Engineer Jobs, Network Operations Center Specialist Jobs, VOIP Network Operations Center Specialist Jobs, TDM Network Operations Center Specialist Jobs, Network Operations Center Technician Jobs, VOIP Network Operations Center Technician Jobs, TDM Network Operations Center Technician Jobs, Network Operations Center Engineer Jobs, VOIP Network Operations Center Engineer Jobs, TDM Network Operations Center Engineer Jobs.br //pstrongQualifications:/strongp•    In-depth knowledge in one or more VoIP switching technologies: Genband G9/G6/Genius, CS2000, Broadsoft, MetaSwitch amp; Metasphere, Ureach, and/or Acme / Nextone SBC.br /•    Knowledge in Element Management Systems, amp; servers interfacing these platforms. Desired knowledge in Multi-service Edge Routers, SIP, Unix, Linux, WireShark, etc.br /•    Desired knowledge in one or more voice TDM switch technologies: DMS-10, DMS-100/200/500, 5ESS, DCO, GTD-5, EWSD and/or Oryx.br //pstrongAdditional Information:/strongpbTo know more about this position, please contact:/b/pp/ppbiMohita Tejwani/i/b/ppb/b/ppb973-232-1095br //b/pp/pp/p