IT Help Desk Coordinator - Full-time / Part-time

strongCompany Description:/strongpPyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: /pulliStaff Augmentation /liliLifecycle IT solutions /liliApplication Development amp; Support /liliOutsourced Testing /lilispanMobile Development and Test Automation /span/li/ulstrongJob Description:/strongpbJob Position: IT Help Desk Coordinator/b/ppbLocation: San Bruno, CA/b/ppbDuration: 2+ months/b/ppbJob Description:/b/ppbr //ppb- 3 years or above of enterprise support experience/b/ppb- Proficient in providing onboarding, offboarding, and deskside support/b/ppb- Proficient in providing Windows and Mac support/b/ppb- Linux knowledge is a plus/b/ppbr //ppProvides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associateapos;s degree and 3-5 years of experience/ppbr //ppbr //pstrongAdditional Information:/strongpAll your information will be kept confidential according to EEO guidelines.Day to Day Duties :/ppbr //pp· Develop complete back-end stack of projects using Java, Oracle, ActiveMQ, Redis, on an AWS stack./ppbr //pp· Help write new design patterns, improve and adapt existing design component integration./ppbr //pp· Integrate back-end REST with front end UI./ppbr //pp· Assist in the design of, and implementation of back end changes across our product base./ppbr //pp· Debug services oriented architectural components./p