Server - Full-time

pstrongJob Summary:/strong As a Server in a hotel restaurant, you will be responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring that guests have an enjoyable dining experience. You will work closely with kitchen and bar staff to ensure smooth operations and uphold the high standards of service that the hotel restaurant is known for./p h3strongKey Responsibilities:/strong/h3 ollistrongGuest Interaction:/strongulliGreet guests warmly and escort them to their table./liliProvide menus and explain any specials or promotions./liliMake recommendations based on guest preferences and dietary restrictions./liliTake orders for food and drinks in a clear and precise manner./liliAnswer guest inquiries about the menu, ingredients, and preparation methods./liliProvide personalized service to create an exceptional dining experience./liliEnsure guest satisfaction by checking in periodically throughout their meal./liliAddress and resolve any guest complaints or concerns in a professional manner./li/ul/lilistrongOrder Processing amp; Coordination:/strongulliAccurately enter food and beverage orders into the POS system./liliCoordinate with the kitchen and bar staff to ensure timely and accurate food preparation./liliDouble-check orders for accuracy before serving./liliServe food and drinks to tables in an efficient and courteous manner./liliRefill water glasses, beverages, and condiments as needed./liliEnsure that tables are properly set with the appropriate silverware, glasses, and napkins./li/ul/lilistrongFood Safety amp; Hygiene:/strongulliFollow food safety guidelines when handling and serving food and beverages./liliMaintain cleanliness and organization of the dining area and workstations./liliEnsure that plates, utensils, and glassware are clean and presentable./liliAdhere to the restaurant’s hygiene policies, including regular hand washing and sanitizing of surfaces./li/ul/lilistrongUp-selling amp; Sales:/strongulliUpsell menu items, beverages, and desserts to enhance guest experience and increase sales./liliSuggest wine pairings or specialty cocktails to complement meals./liliPromote any special offers, events, or seasonal dishes./li/ul/lilistrongTeamwork amp; Communication:/strongulliWork closely with other servers, kitchen staff, and management to ensure smooth service operations./liliCommunicate with team members to handle guest requests or special needs promptly./liliParticipate in pre-shift meetings and training sessions to stay updated on menu changes and procedures./li/ul/lilistrongPayment Handling amp; Cashiering:/strongulliPresent the bill to guests and handle payment transactions accurately./liliProcess payments via cash, credit cards, or digital payment methods./liliEnsure correct change is given to guests and offer receipts as needed./li/ul/lilistrongGeneral Responsibilities:/strongulliMaintain a positive attitude and work efficiently in a fast-paced environment./liliEnsure that the dining area is clean and free from any debris./liliAssist in setting up and breaking down dining room setups, including chairs, tables, and décor./liliAssist in restocking supplies and organizing workstations as necessary./li/ul/li/ol h3strongRequired Skills amp; Qualifications:/strong/h3 ullistrongExperience:/strong Previous experience as a server, food runner, or in customer service is preferred but not always required./lilistrongCustomer Service Skills:/strong Strong interpersonal skills and a positive, friendly attitude./lilistrongCommunication Skills:/strong Ability to communicate clearly and effectively with guests and team members./lilistrongPhysical Stamina:/strong Ability to stand and walk for long periods of time, and carry heavy trays./lilistrongAttention to Detail:/strong Ability to handle multiple tasks at once and ensure accuracy in orders and service./lilistrongBasic Math Skills:/strong Able to calculate totals, process payments, and handle cash./lilistrongTeamwork:/strong Works well with others and fosters a collaborative environment./li/ul h3strongPreferred Qualifications:/strong/h3 ullistrongKnowledge of Wine amp; Pairings:/strong Familiarity with wine selection and food pairings is a plus./lilistrongPOS System Experience:/strong Familiarity with point-of-sale systems./lilistrongLanguage Skills:/strong Proficiency in multiple languages may be a plus, depending on the hotel’s clientele./li/ul h3strongWork Environment amp; Physical Demands:/strong/h3 ullistrongWork Schedule:/strong Flexible hours, including evenings, weekends, and holidays./lilistrongEnvironment:/strong Fast-paced, high-energy environment. Must be able to handle stress and remain professional at all times./lilistrongPhysical Demands:/strong Must be able to lift heavy trays, stand for long periods, and navigate through the dining area swiftly./li/ul h3strongCompensation amp; Benefits:/strong/h3 ullistrongSalary:/strong Hourly wage plus tips, which can significantly increase earnings based on performance./lilistrongBenefits:/strong Health insurance, paid time off, employee discounts, and opportunities for advancement within the hotel./li/ul pThis position is ideal for someone who is enthusiastic, enjoys working with people, and thrives in a team-oriented, customer-focused environment./p