Service Specialist (NAPLES, TX) - Full-time

pbBrookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 205 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area./b/p divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubJob Summary/b/u/H2 /divdivpfont color="#000000"font face="Calibri"font size="3"Performs cashier and customer service duties to maintain an efficient front end. Ensures products are stocked, displayed, and rotated properly throughout the store. Responsible for providing a convenient, friendly, and clean shopping experience to the local community. /font/font/font/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubEssential Duties and Responsibilities/b/u/H2 /divdivul lispanfont color="#000000"font face="Calibri"font size="3"Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintains correct money count in register/font/font/font./span/li lispanfont face="Calibri"font size="3"span style="color:black"Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. /spanfont color="#000000"Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes./font/font/font/span/li lispanfont color="#000000"font face="Calibri"font size="3"Unloads trucks and places delivered items in designated areas./font/font/font/span/li lispanfont color="#000000"font face="Calibri"font size="3"Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc./font/font/font/span/li lifont color="#000000"font face="Calibri"font size="3"Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products. /font/font/font/li lispanfont color="#000000"font face="Calibri"font size="3"Notifies store management of efficient process improvement opportunities./font/font/font/span/li lispanfont color="#000000"font face="Calibri"font size="3"Ensures fuel station is maintained properly by inspecting gas pumps according to Company standards. /font/font/font/span/li lispanfont color="#000000"font face="Calibri"font size="3"Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. /font/font/font/span/li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubKnowledge, Skills and Abilities/b/u/H2 /divdivul lifont color="#000000"font face="Calibri"font size="3"Basic knowledge of cash register./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Basic knowledge of WFM (Workforce Management)./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Basic knowledge of on-site fuel station procedures./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to count and calculate for the purpose of cash handling and sales transactions./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to effectively communicate in written and verbal form with customers and partners. /font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to multi-task and work in a fast-paced environment./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to safely work with sharp objects such as knives, box cutters, etc./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to operate manual or electric pallet jack (for partners at least 18 years of age)./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to safely operate and maintain department equipment./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Ability to work flexible schedules including nights, weekends and holidays. /font/font/font/li /ul p /p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubEducation, Experience, and Qualifications/b/u/H2 /divdivul li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Typically involves on-the-job training. /font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Minimum of 18 years of age required (for partners operating select machinery)./font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"TABC/LACT certification required. /font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Food Handler certification required. /font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Fuel Operator C certification required. /font/font/font/li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubPhysical Demands/b/u/H2 /divdivul lifont color="#000000"font face="Calibri"font size="3"Continuously required to use close vision, distance vision, depth perception or the ability to focus/font/font/font./li lifont color="#000000"font face="Calibri"font size="3"Continuously required to stand or walk./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Frequently required to talk and hear./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Frequently required to use hands for reaching, touching or handling./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Frequently required to push, pull, maneuver or lift objects up to 40 lbs/font/font/font./li lifont color="#000000"font face="Calibri"font size="3"Frequently required to bend, kneel or squat./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Occasionally required to use fine finger movements (ex. sorting and typing)./font/font/font/li lifont color="#000000"font face="Calibri"font size="3"Occasionally required to push, pull, maneuver or lift objects up to 75 lbs./font/font/font/li /ul p /p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"ubWork Context and Environment/b/u/H2 /divdivul li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Work is generally performed in a retail store./font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Occasionally exposed to extreme cold conditions (non-weather)/font/font/font./li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Occasionally exposed to extreme heat conditions (non-weather)./font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Occasionally exposed to wet, slippery or damp conditions/font/font/font./li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Occasionally exposed to outside temperatures and weather./font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Occasionally exposed to cleaning agents./font/font/font/li li style="margin-left:24.0px"font color="#000000"font face="Calibri"font size="3"Quiet to moderate noise level./font/font/font/li /ul p /p /div/div/divpbBrookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law./b/p