State School Operations Admin

Who We Are

Charter Schools USA (CSUSA) is one of the largest and highest ­performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a State School Operations Admin, you will be responsible for working collaboratively across various lines of business, entities, and departments to support the CSUSA and affiliate operations in Louisiana. This position collaborates with several operational departments, such as finance, purchasing, human resources, and schools to execute processes and solve current and anticipated operational issues.  

How You Will Impact Education

Instruction/Education Responsibilities

• Collaborate with Regional SOAs and school based SOAs on operational issues
• Organize and conduct school-based orientation sessions with newly hired School Operations Administrators.
• Serve as a thought partner for Blended Online Solutions (BOSS) regarding operational practices.
• Conduct HR and Operations functions required for various business lines.
• Follows and supports all federal laws as part of its Business Operations
• Serve as SOA for Blended and Online School Solutions (BOSS) and PODS.
• Assist in the creation of training materials and manuals to distribute to all School Operations Administrators.
• Provide new School Operations Administrators with on-site training, off-site training, demonstrations, and workshops to prepare for the role.
• Work with Senior Manager of SOA Training to oversee the employee lifecycle and improve processes in regard to School Operations Administrators role.
• Conduct training on system or process changes for all School Operations Administrators across the Region.
• Collaborate with Internal Auditor to conduct audits of school's financial controls and systems, as needed.
• Ensure core business entities for the state are being optimized to secure operational goals; provide strategy and oversight to support common mission.
• Provide coverage at schools without a School Operations Administrator.
• Manage communication between the School Operations Administrators including phone calls, webinars, and mass emails.
• Assist in the evaluation of new School Operations Administrators to determine fit with organization after training.
• Work with supervisor and conduct surveys to identify training needs.
• Prepares periodic reports as requested by the Finance Department/RBA.
• Follow federal and state laws, as well as company policies.

Required Qualifications and Skills

• Demonstrates enthusiasm and commitment toward the mission of the company; support the company's values in the strategic areas of academic excellence, operational performance, superior culture, and financial health and growth, as outlined in the Employee Handbook.
• Possesses strong time management and organizational skills and the ability to prioritize effectively.
• Has the ability to establish and maintain effective working relationships with school leaders, School Operations Administrators, Finance Team, State Team members, Human Resources, and Regional Directors. As unique situations present themselves, the employee must be sensitive to corporate needs, employee goodwill, and the public image.
• Possesses excellent communication skills: oral (including presentations), Written, Interpersonal (active listening), Negotiating and Influencing.
• Has the ability to consistently be at work, be on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
• Is proficient experience with Microsoft Office and email communication.
• Looks for ways to improve and promote quality and demonstrate accuracy and thoroughness.
• Strives to implement best practices and positive character education.

Job Requirements

• Expert knowledge of SOA position.
• Bachelor's degree (BA) from an accredited college or university or equivalent.
• Minimum of 2 years' experience working with Human Resources and HRIS systems.
• Understanding of Employee life cycle and processes.
• Understanding of Accounting Principles and purchasing processes.
• Understanding of and commitment to company values.
• Excellent communication skills
• May perform other duties assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual office working conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• No physical exertion required.
• Travel within or outside of state.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

FLSA Overtime Category

Job is exempt from the overtime provisions of the Fair Labor Standards Act.