Retail leader with strong emphasis on sales and customer service

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

About the Role:
Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you'll lead a team dedicated to providing an exceptional spa experience while driving retail success.

Responsibilities:

• Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
• Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
• Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
• Conduct training sessions to enhance team skills in product knowledge and customer interaction.
• Assist customers with product selection and provide personalized recommendations.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain a clean and organized retail environment that reflects the Woodhouse brand.
• Collaborate with management to develop promotional campaigns and special events.

Requirements:

• Proven experience in retail management, with a strong emphasis on sales and customer service.
• Excellent leadership skills with the ability to inspire and motivate a team.
• Strong communication and interpersonal skills to build relationships with customers and staff.
• Knowledge of spa and wellness products is a plus.
• Ability to analyze sales data and make informed decisions.
• Flexibility to work evenings and weekends as needed.
• High school diploma or equivalent; additional retail management training is preferred.
• Positive attitude and a passion for delivering exceptional customer experiences.

About Us:
The Woodhouse Day Spa - Cleveland has been a leader in the wellness industry for over 15 years, providing a serene escape for our clients. Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees.