Account Administrator I - Commercial

Position: Account Administrator I - Commercial Location: Macomb, IL
Job Id: 4026 # of Openings: 0

• Delivers outstanding customer service at all times, including proactively anticipating customer needs, maintain frequent and professional customer communication and responding quickly to service requests.
• Maintains high degree of technical competence and industry/market expertise.
• Maintains policy expiration list to insure timely renewal and delivery of policies.
• Monitors accounts receivable balances on assigned accounts.
• Cross-sell insurance and bank services in a professional manner.
• Complete required training associated with job function.
• Performs other duties as required.

• Bachelor's degree in a business-related field and two years' experience in insurance preferred or a minimum of 5 years' experience in commercial insurance

• Both an Illinois Insurance Producers license and a valid Illinois Drivers license are required
• Prior work with Excel, Word and related software is required.

• Thorough knowledge of insurance products and coverages.
• Must be able to prioritize and manage multiple tasks with accuracy and thoroughness, with special emphasis on meeting deadlines.
• High level of organizational and communication skills.
• Ability to work respectively with diverse populations both internally and externally.
• Ability to empathize with customers and to respond appropriately.
• Proficient in Microsoft Office products with an emphasis in Excel.
• Thorough knowledge of Accord forms.
• May be required to work earlier or later than the normal workday.
• Must maintain an Illinois Producers license and a valid Illinois driver's license.

Pay Range: $40,900 - $51,150 per year