Banquet Houseperson - Full-time / Part-time

div div strongResponsibilities:/strong /div div nbsp; /div div The Banquet Houseperson ensures quality customer service to our guests during events and banquets.nbsp; Set up assigned event space according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. /div ul liBe available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations./li liMaintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications./li liGreet guests as they arrive/li liAnticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations./li liBe familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately./li liHandle guest complaints, ensuring guest satisfaction./li liMonitor and maintain cleanliness, sanitation and organization of assigned station and service areas./li liOther duties as assigned./li /ul /div div strongQualifications/strong /div div ul liAbility to satisfactorily communicate with guests, management, and co-workers to their understanding.nbsp;/li liHigh school graduate or equivalent, some college preferred./li liMinimum age requirement to serve alcoholic beverages./li liBilingual English/Spanish a plus./li liKnowledge of local activities and attractions appropriate for clientele is a plus.nbsp;/li /ul /divh3Responsibilities/h3divdiv strongResponsibilities:/strong /div div nbsp; /div div The Banquet Houseperson ensures quality customer service to our guests during events and banquets.nbsp; Set up assigned event space according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. /div ul liBe available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations./li liMaintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications./li liGreet guests as they arrive/li liAnticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations./li liBe familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately./li liHandle guest complaints, ensuring guest satisfaction./li liMonitor and maintain cleanliness, sanitation and organization of assigned station and service areas./li liOther duties as assigned./li /ul/divh3Qualifications/h3divdiv strongQualifications/strong /div div ul liAbility to satisfactorily communicate with guests, management, and co-workers to their understanding.nbsp;/li liHigh school graduate or equivalent, some college preferred./li liMinimum age requirement to serve alcoholic beverages./li liBilingual English/Spanish a plus./li liKnowledge of local activities and attractions appropriate for clientele is a plus.nbsp;/li /ul /div/divh3About Company/h3divShaner Hotels has an amazing opportunity at our Wellsworth Hotel, a 203- room modern structure with historic attributes, features 24,000 square feet of state-of-the-art meeting space and an exceptional food amp; beverage operation.nbsp; Located in the charming New England town of Southbridge, Massachusetts, the Wellsworth Hotel is within an hour’s drive of both Boston and Hartford. This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches yet the technological convenience of an IACC-accredited conference center. It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts./divh2Company/h2divp class="MsoNormal"bShaner Hotel Group/b/p p class="MsoNormal"Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.spannbsp; /spanWe partner with the top Hospitality Brands including independent locations as well. spannbsp;/spanWe provide a variety ofnbsp;span style="text-decoration:none"services/spannbsp;for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.nbsp; You can find out more by visiting our website, a target="_blank" rel="nofollow"www.shanercorp.com/a!nbsp;nbsp;/p p class="MsoNormal"br/p/div