Front Desk Attendant - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Shady Canyon Golf Club - Irvine, CA/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$19.00 - $20.00 Hourly/div /div h4Description/h4pThe Front Desk Attendant is responsible for the reception area at the Wellness Center.nbsp;nbsp;Includes the greeting of all members, answering phone calls, assisting members with questions regarding spa services and products, booking all appointments, checking the member into the computer system and charging for fitness or spa services performed. Responsible for keeping lounge area organized, cleaned and stocked with amenities and refreshments. Monitor stocking of locker room supplies, maintain supply inventory and overseeing housekeepingrsquo;s checklist./p ul liProperly open and close the Wellness Centernbsp;each day according to Standard Operating Procedures./li liAccurately book, change and cancel spa appointments./li liAcknowledge and greet everyone who enters and leaves the facility./li liProvide detailed descriptions of spa treatments, fitness packages, services, facility features and hours of operation./li liOpen and close treatment rooms each shift and verify consistency in room check and set-up./li liUtilize computers with skill and proficiency./li liAnswer the phone promptly and use the memberrsquo;s name throughout the phone conversation. Use headset when leaving desk area/li liActively promote the spa, treatments, fitness services and retail, as well as programs, promotions and/or discounts available./li liMaintain eye contact when addressing members and guests./li liHandle membersrsquo; questions and concerns professionally and courteously./li liProvide accurate, appropriate and immediate responses to all requests by members, ensuring complete member satisfaction./li liMaintain a clean; safe, fully stocked and well organized work area; including refreshment station and relaxation area./li liDevelop ability to work without constant direct supervision and remain at assigned post for extended periods of time./li liMaintain a positive attitude and contribute toward a quality work environment./li liRegularly attend, participate in and support training and staff meetings for the department./li liAssist in all areas of spa and fitness operation as requested by management./li liCommunicate to management any and all occurrences involving staff or members in the Fitness Center amp; Spa that require attention./li liEmployee may perform other related duties to meet the ongoing needs of the company as requested by the supervisor./li /ul h4Qualifications/h4brul liMust be detail-oriented and have ability to multi-task.nbsp;/li liAbility to be efficient and productive in an upscale environment.nbsp;/li liMust be enthusiastic and possess excellent customer service skills.nbsp;/li liEnjoy working with people and possess a friendly and outgoing personality.nbsp;/li liExcellent communication, listening and computer skills.nbsp;/li liMust be a team player.nbsp;/li liPrior experience in Spa amp; Fitness environment preferred./li /ul