Security Service Technician - San Jose, CA - Full-time

Security Service Technician San Jose CA - Careers At Cook Solutions Group Inc div div div a href="https://www.cooksolutionsgroup.com/"/a /div div div pCareer Opportunities with Cook Solutions Group Inc/p div /div div /div /div /div div/div /div div/div /div div div/div div divCareers At Cook Solutions Group Inc/div div div /div div div pCurrent job opportunities are posted here as they become available./p pSubscribe to our RSS feeds to receive instant updates as new positions become available./p div /div div /div /div div a/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div /div /div div divp /p div /div div /div/div h2Security Service Technician - San Jose, CA/h2 bDepartment:/b NORCAL SERVICE bLocation:/b San Jose, CAbr / divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2667589source=2667589-CJB-0"START YOUR APPLICATION/a/divdiv/div/div divpCook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Security Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. Responsibilities include, but are not limited to, installing wires and equipment, responding to service calls, conducting site surveys, performing installation startup, system commissioning, and customer training by performing the following duties./p pstrongLocation: San Jose, CA /strong/p pstrongPay: /strongstrongPay: $25 hour - $35 hour, DOE and certifications/strong/p pstrongWhat you�ll do:/strongbr / 1. Travels to client�s site for alarm failure troubleshooting and repair. Expected to travel for up to a week at a time when necessary.br / 2. Installs and services electronic and physical security products including pulling wire perbr / 3. Installs and wires electronic equipment used in systems.br / 4. Accounts for all installation and service tools/equipment and all job parts/inventory.br / 5. Tests all installed/serviced equipment to ensure proper performance and compliance with customers� requirements and all applicable codes.br / 6. Troubleshoots and repairs electronic and physical security equipment.br / 7. Communicates important project status information to management as necessary (installation or service).br / 8. Communicates with customers on job status or completion (installation or service).br / 9. Conducts site surveys upon request of management.br / 10. Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., time sheets, expense reports, change orders, equipment transfers, etc.br / 11. Follows Purchasing procedures using database system and supervisor approval to account for products needed.br / 12. Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits.br / 13. Maintains control and safeguards all company or customer property or information of which employee has been entrusted.br / 14. Ensures company vehicle is maintained according to established standards. Keeps vehicle clean, inside, and out.br / 15. Maintains clean driving record and operates company vehicles using safe driving practices.br / 16. Responsible for training less experienced employees and trainees on companybr / procedures, systems, and installation/service techniques.br / 17. Ensures all work is preformed to CSG quality standards and practices.br / 18. Works in compliance with Federal/State laws regarding safety of self and others always.br / 19. Expected to solicit new business when not working on service or installation.br / br / strongWhat you'll bring:/strong/p ul liHigh School Diploma or GED equivalent required./li li2 - 5 years of electronic and physical security service and installation experience and/or training; or equivalent combination of education and experience./li liValid driver's license and clean driving record./li liKnowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, under-counter teller equipment is preferred./li liKnowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines preferred./li liCustomer service experience is a plus./li liAbility to travel up to a week if necessary./li liThe employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/li /ul pstrongBenefits/strong/p pCook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!/p pstrongWhy work at Cook Solutions Group?/strong/p pWe know our employees are what make our business succeed. That�s why we�ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week./p pOur employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program./p pstrongEqual Opportunity/strong/p pemCook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [�protected class�] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law./em/p /div divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2667589source=2667589-CJB-0"START YOUR APPLICATION/a/divdiv/div/div /div divp /p div /div div /div/div divp /p div /div div /div/divdiv br /a href="https://www.cooksolutionsgroup.com/"Visit Our Home Page/a /divp© 2025 Cook Solutions Group/p p a href="https://www.clearcompany.com" iApplicant Tracking System Powered by/i  /a /p /div