Installer Service Specialist - Full-time

p style="text-align:left"Compensation Pay Range:/p$14.01 - $20.00p style="text-align:left"iThe actual hourly rate will equal or exceed the required minimum wage applicable to the job location.  Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/ppspanThe Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.span  /span/span/pp/ppBilingual candidates encouraged to apply./pp/ppbESSENTIAL JOB FUNCTIONS/bspanspanspan      /span/span/span/ppWork with installers/professional customers to develop sales relationships./ppQuickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.spanspanspan /span/span/span/ppEnsure delivery vehicles are serviced and maintained according to company standards./ppEnsure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices./ppWorks with Sales Specialists/Territory Sales Managers to provide superior service to professional customers./ppVerify all product/merchandise, including warranty parts and cores, are billed before customers leave the store./ppEnsures customers’ new core and warranty returns are picked up and credited in a timely manner./ppAudit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.spanspanspan /span/span/span/ppAssist on front counter as needed and, on the retail counter as needed.spanspanspan /span/span/span/ppHelp with backroom duties, i.e., auto-load, returns, stock, etc., as needed./ppAssist with customer labor claims, making sure they are processed quickly and efficiently./ppAll other duties as assigned./pp/ppbSKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES/b/ph2Required:/h2pStrong background in mechanics./ppspanAbovespan /spanaverage communication skills./span/ph2Desired:/h2pspanHands-onspan /spanknowledgespan /spanofspan /spanautomotivespan /spanrepairs.span /span/span/ppspanASEspan /spanspanCertification./span/span/ppFluency in multiple languages (Spanish is highly desired)./pp style="text-align:inherit"/pp style="text-align:left"O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. /pp style="text-align:inherit"/pp style="text-align:left"bTotal Compensation Package:/b/pullip style="text-align:left"Competitive Wages amp; Paid Time Off/p/lilip style="text-align:left"Stock Purchase Plan amp; 401k with Employer Contributions Starting Day One/p/lilip style="text-align:left"Medical, Dental, amp; Vision Insurance with Optional Flexible Spending Account (FSA)/p/lilip style="text-align:left"Team Member Health/Wellbeing Programs/p/lilip style="text-align:left"Tuition Educational Assistance Programs/p/lilip style="text-align:left"Opportunities for Career Growth/p/li/ulp/ppiO’Reilly Auto Parts is an equal opportunity employer. /iispanThe Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable./span/i/pp/ppiQualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: /ia href="mailto:rar#64;oreillyauto.com" target="_blank"ispanrar#64;oreillyauto.com/span/i/ai or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details. /i/p