Retail Team Member II - FT - Bluffton - Full-time

table tbody tr tdspanSummary/span/td /tr tr tdspanAs the face of Palmetto Goodwill’s retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations./span/td /tr tr tdspanEssential Duties and Responsibilities/span/td /tr tr tdspan• /spanspanDelivers ACE (Amazing Customer Experience) to all internal and external customers./spanspan• /spanspanActs as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,Excellence) values./spanspan• /spanspanEmbraces an expectation of learning and growth. Enthusiastically participates in training and development./spanspan• /spanspanCelebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures teammembers feel respected, accepted, and included./spanspan• /spanspanEnthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)/spanspan• /spanspanSorts, prices, and stocks hardline donations for sale according to established expectations./spanspan• /spanspanSorts, tags, and stocks softline donations for sale according to established expectations./spanspan• /spanspanAccurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-upchange for maximum mission impact./spanspan• /spanspanAccurately records donations, production of merchandise and specified tasks./spanspan• /spanspanMeets established production goals corresponding to role in retail location./spanspan• /spanspanMaintains clean work environment./spanspan• /spanspanDemonstrates proficiency of cashier, softline production, or donor services / hardline production roles throughevaluation./spanspan• /spanspanReports known or suspected security and/or theft problems to a member of store management,appropriate District Manager, and/or Asset Protection department./spanspan• /spanspanComplies with all agency policies, procedures, and safety standards throughout all work areas;maintains same to meet CARF, Department of Labor, and other regulatory standards./spanspan• /spanspanMaintains safety standards in the store and reports any exceptions to store management./spanspan• /spanspanPerforms other job-related duties as assigned by a member of store management./span/td /tr tr tdspanQualifications/span/td /tr /tbody /table p /p table tbody tr tdspanMust be able to:/spanspan• /spanspanUnderstand English; comprehend instructions provided in verbal and written form./spanspan• /spanspanRead and comprehend Retail Production and Training manuals; follow process instructions effectivelyand efficiently./spanspan• /spanspanMulti-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/oradaptable as work requirements change./spanspan• /spanspanBe a self-starter; work efficiently with minimal supervision after work instructions are provided./spanspan• /spanspanThrive in a dynamic, fast-moving environment./spanspan• /spanspanWork effectively in a team-based environment; Interact professionally with customers and a highly diverseemployee base on a regular and routine basis./spanspan• /spanspanWork a flexible schedule, including weekends, and have reliable transportation to and from work.Must have:/spanspan• /spanspanBasic computer skills including use of various retail related systems, understanding of basic programs/span/td /tr /tbody /table p /p table tbody tr tdspan(Microsoft Word), etc./spanspan• /spanspanExcellent customer service skills./spanspan• /spanspanMulti-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people andcultures./span/td /tr tr tdspanEducation and Experience/span/td /tr tr tdspanCompletion of any level of primary or secondary education, regardless of diploma/degree. Previous experience working in a retail environment preferred./span/td /tr tr tdspanPhysical Demands/span/td /tr tr tdspanWhile performing the essential duties and responsibilities of this job, the employee is:/spanspan• /spanspanRegularly required to: stand; walk; bend; stoop; kneel; crouch; talk and/or hear; use close, distance andperipheral vision; use depth perception and the ability to adjust focus; use hands and fingers to handle orfeel objects, tools, or controls; and reach with hands and arms./spanspan• /spanspanRegularly required to lift and/or move up to 50 pounds and occasionally lift and/or move over50 pounds./spanspan• /spanspanRarely required to sit./span/td /tr tr tdspanWork Environment/span/td /tr tr tdspanWork is usually performed in a retail indoor setting. The employee may occasionally be exposed to outside weather conditions (extreme cold or heat). The employee may frequently be exposed to dust and odors. The noise level in the work environment is usually moderate./span/td /tr /tbody /table pspanReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job./span/p pspan#ind123/span/p