Cashiers (Charley's Cheesesteak Rainbow and Oquendo) - Full-time / Part-time

pstrongJob Summary:/strong The Cashier is responsible for providing excellent customer service while handling all customer transactions in a fast-paced, high-energy environment. The Cashier plays an essential role in ensuring that each customer’s experience is positive and seamless, from taking their order to processing payments accurately. Cashiers also maintain a clean and organized front-line area and work as part of a team to support the overall store operation./ppstrongKey Responsibilities:/strong/pol li strongCustomer Service:/strong /li ul li Greet customers with a friendly and welcoming attitude. /li li Take customer orders, answer questions about menu items, and make recommendations as needed. /li li Process customer payments quickly and accurately using the register and various forms of payment (cash, credit cards, etc.). /li li Handle customer complaints or concerns professionally and ensure a positive resolution. /li /ul li /li li strongOrder Accuracy:/strong /li ul li Accurately enter customer orders into the point-of-sale (POS) system. /li li Ensure that the food and beverage orders are correct before handing them to the customer. /li li Verify that orders are prepared according to the customer’s preferences and Charley’s Cheesesteaks' standards. /li /ul li /li li strongCash Handling:/strong /li ul li Handle cash transactions and provide correct change. /li li Balance cash register at the beginning and end of each shift, ensuring that all transactions are recorded properly. /li li Follow all cash handling procedures to ensure security and accuracy. /li /ul li /li li strongStore Maintenance and Cleanliness:/strong /li ul li Maintain a clean, organized, and well-stocked cashier area. /li li Clean and sanitize the front-line area, including counters, condiment stations, and dining areas, as needed. /li li Refill drink stations and condiments throughout the shift. /li /ul li /li li strongTeam Support:/strong /li ul li Assist other team members as needed to ensure smooth and efficient operations. /li li Help in stocking supplies and maintaining an orderly work environment. /li li Support the kitchen team by assisting with order packing or other tasks during busy times. /li /ul li /li li strongCompliance and Safety:/strong /li ul li Follow all company policies and procedures, including those related to food safety and workplace safety. /li li Ensure that all food and beverage items are stored and served according to health and safety regulations. /li li Report any equipment or safety issues to management. /li /ul li /li /olpstrongQualifications:/strong/pul li High school diploma or equivalent preferred. /li li Prior experience in a customer service or cashier role is preferred but not required. /li li Strong communication and interpersonal skills. /li li Ability to work in a fast-paced environment and remain calm under pressure. /li li Basic math skills and experience handling money. /li li Ability to multitask and stay organized during busy periods. /li li Must have a positive attitude and the ability to work well in a team. /li li Flexible availability, including nights, weekends, and holidays, as needed. /li /ulpstrongPhysical Requirements:/strong/pul li Ability to stand for long periods of time. /li li Ability to lift up to 25 lbs (varies depending on store needs). /li li Must be able to handle a fast-paced, customer-facing environment. /li /ul