Assistant Manager at Riverdale

An Assistant Manager is responsible for implementing workflow procedures based on direction from the company’s General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

While there are many duties and responsibilities for an Assistant Manager, some include:

• Develop good customer relationships.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement. 
• Email and phone correspondence.
• Liaise between management, customers, and employees.
• Provide direction to staff.
• Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings, and provide accountability.
• Updating Monday.com to keep GM and Owners aware that tasks are being completed.
• Helping customers.
• Working with GM on upcoming sales
• Prepare for events that GM/Owners have planned.
• Assist with animal cleaning/care.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Check customers out on POS system.
• Receiving orders, putting product away, stocking shelves, and pricing product.
• Other duties General Manager may assign

Since Assistant Managers are responsible for many crucial business aspects, they should be equipped with a variety of skills and qualifications including:

• Excellent verbal communication, and the ability to convey important information clearly and effectively.
• Comfortable handling and caring for animals.
• Strong leadership and initiative
• Excellent delegator and mediator
• People person, able to provide excellent customer service.
• Quick decision-making and problem-solving abilities
• Excellent time management
• Responsible, goal oriented and organized.
• Strong attention to detail and able to multitask.

Ability to work weekends is a MUST.

Benefits-Medical insurance, discount on store merchandise.

Please include your resume.