Salesperson- Hoehn Jaguar Land Rover Carlsbad - Full-time

pstrongESSENTIAL DUTIES/strong/p pEssential Duties include the following. Other duties may be assigned./p ul liSells and delivers a minimum number of vehicles per month./li liWrites complete sales orders and processes all paperwork in accordance with dealership policies/li liUtilizes dealership sales control and follow-up systems./li liParticipates in Manufacturer and dealership training programs, achieving and maintaining certification levels as directed by management./li liKeeps up-to-date on new products and services within the industry./li liMaintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction./li liMaintains a prospect development system./li liConducts business in an ethical and professional manner./li liSatisfies the transportation needs of vehicle purchasers./li liApproaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot./li liAssists customers in selecting a vehicle by asking questions and listening carefully to their responses./li liExplains fully product performance, application, and benefits to prospects./li liDescribes all optional equipment available for customer purchase./li liOffers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive./li liExhibits high level of commitment to customer satisfaction./li liKnows, understands, and complies with the federal, state, and local laws which govern retail automobile sales. Protects prospect and customer information and privacy./li liEstablishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals./li liKeeps abreast of new products, features, accessories, etc., and their benefits to customers./li liKnows and understands equity and values, and is able to explain depreciation to the customer./li liEnsures that the Sales Manager has an opportunity to meet each customer./li liTurns 100 percent of closed deals to Finance Manager, along with properly completed paperwork (insurance information, trade title, etc.)./li liPrepares sold vehicles for customer delivery prior to customer arrival./li liDelivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork./li liIntroduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department./li liFollows up on all post-delivery items and special requests to be sure that all customer expectations are met./li liReviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively./li liAttends sales meetings./li liMaintains professional appearance./li liAssists in inventory maintenance tasks when needed (driving vehicles to prevent brake dust, moving vehicles from storage lots to the main lot, etc.)/li /ul pstrongPay/strong/p ul liPay for this position will be $16.50 per hour plus commission /li /ul pstrongQUALIFICATIONS/strong/p pA Sales Consultant must be a skilled listener and communicator with the ability to adapt to various personality types and situations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pstrongEDUCATION and/or EXPERIENCE/strong/p ul liPrior experience as a sales consultant or related training is preferred but not required/li /ul pstrongTECHNOLOGICAL APTITUDE/strong/p ul liGeneral computer, email, and word processing skills/li liAbility to absorb, retain, and demonstrate vehicle technology information/li liAbility to become proficient in using various software and web-based systems, especially the Dealership’s Customer Relationship Management system/li liAbility to become quickly proficient in using the basic features of the dealership’s telephone system (i.e. answering calls, transferring calls, putting calls on hold, etc.)/li /ul pstrongLANGUAGE COMMUNICATION SKILLS/strong/p ul liAbility to communicate courteously, professionally, and effectively in person, through email, and over the telephone./li liAbility to communicate to employees clearly, courteously, and with authority./li liAbility to read, analyze, and interpret documents such as/li ul liCredit applications, Sales Contracts, and all other documents related to the sales transaction of a vehicle/li liVehicle manuals and feature instructions/li liSafety Rules/li ligeneral business communications/li liTraining material/li liGovernmental regulations/li liGeneral business periodicals/li /ul liAbility to effectively present information to and respond to questions from employees, customers, and managers./li liAbility to respond effectively to the most sensitive inquiries or complaints./li liAbility to adjust communication style to match various client personality types and preferences./li /ul pstrongMATHEMATICAL SKILLS/strong/p ul liAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals./li liAbility to calculate figures and amounts such as proportions, ratios, and percentages./li liAbility to apply concepts of basic algebra and geometry./li liUnderstanding of discounts and interest/li /ul pstrongREASONING ABILITY/strong/p ul liAbility to interpret a variety of complex instructions furnished in written and oral form./li liAbility to apply common sense understanding to carry out detailed written and oral instructions./li liAbility to identify and properly address customer needs, preferences, and concerns./li liAbility to identify and properly address employee needs and concerns./li liAbility to deal with situations involving multiple abstract and concrete variables./li liAbility to prioritize tasks to meet customer service and dealership standards./li /ul pstrong /strongstrongCERTIFICATES, LICENSES, REGISTRATIONS/strong/p ul liValid State Driver’s License/li liState Vehicle Sales License/li /ul pstrongJob Requirements: /strong/p ul liClear criminal background./li liClear drug-screen./li /ul pstrongPost Hire:/strong/p ul liContinuing Manufacturer training certification (as directed by management)/li liCompliance and Environmental Health and Safety training (as directed by management)/li /ul pstrong /strongstrongPHYSICAL DEMANDS/strong/p pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pLifting/Moving/p pThe employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. /p pstrongVision Abilities/strong/p pSpecific vision abilities required by this job include:/p ul liClose vision/li liDistance vision/li liPeripheral vision/li liDepth perception/li liAbility to adjust focus/li /ul pstrongWORK ENVIRONMENT/strong/p pThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and outdoor weather conditions.  The noise level in the work environment is usually moderate./p pstrongWhy Hoehn Motors? /strong/p pThe Hoehn family has been in the automobile business since the 1920s.  In 1938, T.W. Hoehn was awarded a Chevrolet franchise in Memphis, Tennessee.  He passed that dealership to his son, T.W. Hoehn, Jr., when he retired in 1950. T.W. Hoehn, Jr., expanded their Hoehn Chevrolet footprint across the  country, adding franchises in St. Louis, Kansas City and Beverly Hills.  In 1970 he sold the dealerships and retired to La Jolla.  In 1975, he saw an opportunity to buy Brooking Oldsmobile-Honda-Mercedes in Car Country Carlsbad, one of the first “auto-malls” in the country.  His timing was serendipitous, as 1975 saw the end of a recession and the rapid economic and population growth of North County, as well as the surge in popularity of Honda and Mercedes-Benz in the U. S. marketplace.  Mr. Hoehn was quickly joined by his sons, Bill and Bob, who continue to oversee the day-to-day operations of the business alongside their children- Ted, Adrienne, Jo Hannah and Susanah.  Today, the Hoehn Family of Dealerships proudly represents 8 brands in Carlsbad (Acura, Audi, Honda,  Jaguar, Land Rover, Porsche, Mercedes-Benz and Sprinter) and a second Audi dealership in Temecula.  The family owned and operated dealerships are proud to offer a world-class inventory, staff and customer service.  Visit any of our dealerships today and see for yourself how we’ve continued to set the standard in dealerships for almost 100 years and four generations!/p