Guest Services Agent - Full-time / Part-time

divdivdivdivdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"/divp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;text-align:center;' id="isPasted"strongspan style="font-size:21px;line-height:115%;"Join Our Hospitality Family! Be the Friendly Face of Holiday Inn Express amp; Suites/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;text-align:center;'At strongHoliday Inn Express amp; Suites/strong, we pride ourselves on delivering exceptional guest experiences with a personal touch. Whether guests are here for business or leisure, our team is dedicated to making every stay comfortable, convenient, and memorable. Join a friendly, professional environment where your contributions truly matter./pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'strongPosition Summary:/strongbrWe are seeking a friendly, reliable, and customer-focused strongGuest Services Agent/strong to join our front desk team. As the first point of contact for our guests, you will play a vital role in creating a welcoming and seamless experience from check-in to check-out./pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'strongKey Responsibilities:/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Greet and assist guests with a warm and professional demeanor/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Handle check-in and check-out procedures efficiently using the property management system/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Respond promptly to guest inquiries, requests, and complaints in person, by phone, or via email/lili style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Process payments accurately and manage cash, credit card, and room charge transactions/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'strongQualifications:/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Previous experience in customer service, hospitality, or front desk preferred/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Strong communication and interpersonal skills/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Ability to handle stressful situations with professionalism and patience/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Basic computer skills and familiarity with hotel reservation systems is a plus/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'Must be able to work flexible hours, including weekends and holidays/lili style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Calibri",sans-serif;'High school diploma or equivalent required/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'strongWhy Join Us?/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'Competitive pay/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'Employee discounts at IHG hotels worldwide/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Calibri",sans-serif;'Opportunities for career growth and development/li/uldivdiv class="fr-view"div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id="isPasted"div style="box-sizing: inherit;"p style="box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5;"br/p/div/divdiv style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'p style="box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5;"Job Types: Full-time, Part-time/p/divdiv style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'p style="box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5;"Pay: $17.00 - $20.00 per hour/p/div/div/div/div/div/div/div