Crew Member - Full-time

pDescription/ppnbsp;/ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Models a “guest comes first” attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Handles guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Interacts effectively with diverse groups of people and does not have or display any biases./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Gets along with other team members and always shows care and respect./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Follows instructions, is consistently productive and focused./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Willingly accepts direction and feedback from management and other team members./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Follows JIB procedures and standards in performing all workstation activities./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Has excellent record of attendance amp; punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Is dependable and reliable./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Maintains clean, neat appearance; follows uniform and grooming standards./ppRequirements/ppnbsp;/ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Demonstrates integrity and ethical behavior./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ability to stand and walk approximately 90%-95% of shift./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ability to lift and carry 10-65 lbs./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ability to take guests’ orders, operate a cash register, and read video monitors./ppnbsp;nbsp;nbsp;nbsp;•nbsp;nbsp;nbsp;nbsp;Ability and desire to work in a very fast-paced environment./p