Seasonal Front Desk Associate

Seasonal Front Desk Associate - Careers At Northern Hospitality Group div div div a href="https://www.northernhospitalitygroup.com/"/a /div div div pCareer Opportunities with Northern Hospitality Group/p pemA great place to work./em/p /div /div div/div /div div/div /div div div/div div divCareers At Northern Hospitality Group/div div div /div div div pCurrent job opportunities are posted here as they become available./p p /p /div div a/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div /div /div div div/div h2Seasonal Front Desk Associate/h2 bDepartment:/b Hotel Hourly bLocation:/b Healy, AKbr / bBrand/b Crow�s Nest Cabinsbr / divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3387628source=3387628-CJB-0"START YOUR APPLICATION/a/divdiv/div/div divpstrongJoin Our Team at Denali Crows Nest Cabins!/strong/p pa href="https://www.denalicrowsnestcabins.com/"stronghttps://www.denalicrowsnestcabins.com//strong/a/p pAre you a friendly and organized individual who enjoys interacting with people and providing exceptional customer service? At Denali Crows Nest Cabins, we�re dedicated to making every guest feel welcome and ensuring their stay is comfortable and memorable, all within the stunning surroundings of Denali National Park./p pWe�re looking for a seasonal Front Desk Agent to be the first point of contact for our guests. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding service, we�d love for you to join our team. Your role will be essential in creating a seamless and enjoyable experience for our visitors./p pAs a Front Desk Agent at Denali Crows Nest Cabins, you will be responsible for greeting guests, checking them in and out, answering phone calls, handling reservations, and providing information about the property and surrounding area. You will also assist with any guest needs or requests, ensuring a smooth and pleasant stay./p pstrongDuties:/strong/p ul liGreet guests upon arrival and check them in with a friendly and professional demeanor/li liProcess guest check-outs and handle payments accurately/li liAnswer phone calls and respond to inquiries regarding reservations, cabin amenities, and local attractions/li liAssist guests with requests, including providing directions, recommendations, and resolving issues/li liMaintain an organized front desk area, ensuring all guest information is accurate and up-to-date/li liProcess reservations and cancellations using our booking software/li liMonitor and manage room availability and update booking records/li liProvide guests with information about property policies, services, and amenities/li liAccommodate the purchase of items in the lobby (including snacks and alcohol)/li liHandle guest complaints or concerns with empathy and professionalism/li liAssist with coordinating special requests, such as extra amenities or transportation needs/li liEnsure the lobby and front desk area remain clean and inviting/li liCollaborate with housekeeping and maintenance teams to ensure guest needs are met/li liSupport other team members as needed to ensure a smooth operation/li liDrop off and pick up guests to and from the train station and local restaurants/li /ul pstrongRequirements:/strong/p ul liPrevious customer service or hospitality experience preferred/li liStrong communication and interpersonal skills/li liAbility to multitask and handle a fast-paced environment/li liBasic computer skills and ability to use booking software (training provided)/li liProfessional appearance and demeanor/li liAbility to handle guest inquiries and resolve issues with a positive attitude/li liFlexibility to work a variety of shifts, including weekends and holidays/li /ul pstrongRequired Certifications:/strong/p ul liMust have a valid drivers license/li liTAPs Certification/li liMust be eligible to work in the United States/li /ul pstrongBenefits:/strong/p ul liHousing available/li liEnd of Season Bonus based on Performance/li liEmployee Discount/li liTransportation Discount to work location/li liEmployee engagement activities/li liAbility to work and live in one of the most beautiful places in Alaska!/li /ul pstrongAAP/EEO Statement/strong/p pNorthern Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws./p pThis policy applies to all employment practices within our organization. Northern Hospitality Group makes hiring decisions based solely on qualifications, merit, and business needs at the time./p /div divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3387628source=3387628-CJB-0"START YOUR APPLICATION/a/divdiv/div/div /div div/div div/divdiv br /a href="https://www.northernhospitalitygroup.com/"Visit Our Home Page/a /divp© 2025 Northern Hospitality Group/p p a href="https://www.clearcompany.com" iApplicant Tracking System Powered by/i  /a /p /div