Case Management Associate 1 - Full-time

pspanPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit /spana href="http://www.publicconsultinggroup.com/" target="_blank"spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanwww.publicconsultinggroup.com/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/aspan./span/pp/ppspanOur Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations./span/pp/ppuspanServices:/span/u/pullipspanProgram Consulting/span/p/lilipspanFinance Consulting and Billing Services/span/p/lilipspanApplied Technology/span/p/lilipspanOutsourcing and Operations/span/p/lilipspanStrategy/span/p/lilipspanProject and Grants Management/span/p/lilipspanAssessments and Feasibility Studies/span/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbiThis position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business. If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs./i/b/pp  /ppbiSan Diego County Residence is Required/i/b/pp/ppbDuties and Responsibilities/b/pulliDesigns and develops plans for participants, such as determining and assigning work activities, educational and training programs./liliConducts assessments for barriers and skills./liliDetermines eligibility and need for supportive services including child care, transportation, and ancillary services./liliManages participants progress towards achieving goals by creating and updating plans./liliAssists program participants in developing vocational goals./liliMonitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities./liliNotifies county’s human services specialist of non-compliance with work activities./liliFollows procedural requirement by updating client case files in systems./liliMaintains up-to-date knowledge of program procedures and implements appropriately./liliMaintains up-to-date knowledge of community resources, labor market and training resources./liliMaintains contact with each client placed in employment on a monthly basis./liliCompletes all necessary county paper documents and forms./liliMaintains communication with employment organizations and educational programs where participants are located./liliEnsures all performance metrics are met in achieving participant stated outcomes./liliRequired to work in various case management roles based on CalWORKs business and project requirements./li/ulp/ppbRequired Skills/b/pulliAbility to work with and relate to participants and demonstrate active listening skills./liliDisplay a professional level of empathy for participants and respect for cultural differences./liliAbility to learn specialized databases and software systems./liliExcellent customer relation techniques, and superior verbal and communications skills./liliExcellent accuracy and attention to detail./liliAbility to prioritize work and meet deadlines./liliAbility to recognize and maintain the confidentiality of all materials in the work setting./liliAbility to establish and maintain professional relationships with federal, state and county agencies as well as the general public./liliAbility to partner with and motivate participants with both physical and/or mental disabilities./liliAbility to maintain a record keeping and follow-up system./liliAbility to work independently, requiring minimal supervision and on multiple projects simultaneously./li/ulpbQualifications/b/pulliHigh School Diploma or equivalent required. Degree preferred/lili2#43; years of relevant work experience/li/ulpbWorking Conditions/b/pulliOffice Setting/liliFlexibility to work at different office locations as needed, based on CalWORKs business and project requirements./li/ulpbThe above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified./b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ppAbs required by applicable law, PCG provides the following reasonable range of compensation for this role: $19.00 - $22.00 Hourly, in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave./b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bCompensation:/b/pp style="text-align:left"spanCompensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave./span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bEEO Statement:/b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanPublic Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work./span/p