Bartender - Full-time

pDescription/ppstrongDepartment:/strong FOH Accountable To: FOH Management/ppstrongFLSA Status:/strong Hourly Variable - Non-Exempt/ppA bartender must demonstrate the ability to multi-task in a fast paced environment and utilize skills to accommodate guest requests and provide each guest with an excellent dining experience. A bartender is also to assist in stocking, cleaning and other basic side work tasks while upholding FOH service standards. A bartender must help to maintain a safe and sanitary work environment. It is imperative that a bartender adhere to all state liquor requirements and accurately prepare alcoholic beverages so as not to over serve guests resulting in over intoxication and unsafe conditions for both the guests and staff./ppIn addition, they must be able to interact with guests – remaining friendly and flexible—resulting in the best guest experience possible. The guest and their experience will always be paramount./ppKey Performance Elements/Essential Functions/pulliDemonstrate the ability to multi-task in a fast paced environment/liliOutgoing, friendly and courteous demeanor/liliAttention to detail and ability to stay organized/li/ulpo Attention to liquor/beer/wine usage in order to help maintain proper inventory levels/pulliEffective communication skills in various situations/liliAdheres to sanitation, safety, and alcohol beverage control policies./liliEnsure that all alcoholic and specialty beverages are created with the correct ingredients, correct portions and using the proper procedures/liliAssists guests in selecting food and beverages by presenting menu; offering cocktails and other beverages; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions/liliIs able to address guests' special dietary needs and special requests/liliServes orders by picking up and delivering guests’ choices from bar and kitchen; delivering accompaniments and condiments as needed/liliMaintains table setting/li/ulpo Removing courses as completed/ppo Replenishing utensils/ppo Refilling beverages/pulliConcludes dining experience by acknowledging choice of restaurant, thanking guests and inviting them to return./liliDelivers bill in a timely manner and accurately processes payment, returning change or credit card and signature slip to guests/liliInteracts with the staff and guests in a positive manner as to achieve our desired result of achieving 100% guest satisfaction./liliKnowledge of the menu in order to assist with guest inquiries/requests as well as be able to accurately identify food and beverage items/liliAssisting in other essential FOH duties, including but not limited to:/li/ulpo Answering phones/ppo Taking to go orders and handling payments accurately/ppo Accepting reservations and managing them in order to prevent over booking of the restaurant/ppo Assisting hosts in greeting and seating of guests/ppo Assisting expos in delivering of food to guests/ppo Assisting bussers with pre-bussing, bussing and resetting of tables/pulliCompletes tasks for each shift according to the needs of the restaurant./li/ulpOther/ppRegular attendance in conformance with the standards, which may be established and or altered by Twigs Bistro and Martini Bar from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment./ppDue to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant./ppUpon employment, all employees are required to fully comply with the Twigs Bistro and Martini Bar rules and regulations for the safe and efficient operation of our properties. Employees who violate the Twigs Bistro and Martini Bar rules and regulations will be subject to disciplinary action, up to and including termination of employment./ppQualification Standards/ppstrongEducation:/strong/ppAny combination of education and experience equivalent that provides the required knowledge, skills, and abilities. High school education is preferred./ppstrongExperience:/strong/ppMinimum (1) year full service restaurant experience required./ppstrongLicenses or Certificates:/strong/ppAbility to obtain any government required licenses or certificates. For example: Local health department certification and state liquor control board certificate. CPR certification and/or first aid training preferred./ppstrongGrooming:/strong/ppAll employees must maintain a neat, clean, and well groomed appearance (specific standards available in our employee training manual)/p