Server-New Haven

pDescription/ppThe Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests./ppbr//ppuResponsibilities/u/pulliDirect guests to their seats and present the menu/liliPresent the guest with recommendations, including wine pairings/liliWork with the back server to ensure all of the guest's needs are met/liliRing in all orders into Micros and process payments/liliCheck identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages/liliMaintain tables through pre-bussing, marking and clearing with correct procedure/liliCheck with guests regularly to ensure that they are enjoying their meals and take action to correct any problems/liliAttend to every need of the guest/liliReset tables with plates, napkins, glasses and silverware prior to service/seating/liliSet up food stations to prepare for the next shift or for large parties/liliAssist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests/liliWork diligently in order to achieve outstanding service quality/liliAdapt to a fast-paced work environment/li/ulpuSkills/u/pulliSolid knowledge of the menu and culture of the restaurant/liliBasic English reading and communication skills/liliStrong attention to detail/liliUnderstanding of Micros POS system-entering orders, processing payments/liliIdentification and prioritization of tasks to maintain tables/liliAvid team player/li/ulpuWorking Conditions/u/pulliBe able to stand on your feet for the entirety of a scheduled shift/liliHave strong customer-service skills with an “above and beyond” attitude/liliMust be able to work quickly in a confined area and stand for extended periods of time/li/ulpbr//ppuEducation/Experience/u/pulliHigh school diploma or equivalent is required/liliWillingness to learn a new craft and acclimate to a fun culture/liliPrior restaurant experience is not required/liliTIPs Certification- CT/NY/MA/VA/FL Markets/liliABC Certification- TN Market/li/ul