Guest Service Representative

pThe Cambria Hotel Templeton-Paso Robles is looking for an outstanding Guest Service Representative to join the team. Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest’s expectations on a daily basis./p pemJoin our team at the new Cambria Hotel in Templeton, CA near Paso Robles, where we deliver upscale, unforgettable experiences to our guests. We are looking for passionate, service-driven individuals to help create a welcoming atmosphere in this vibrant location, known for its wine country charm and scenic beauty. If you thrive in a dynamic and guest-focused environment, we’d love to hear from you! /em/p pemOpening in late Spring 2025. Apply now to be a part of this exciting opportunity!/em/p table tbody tr td pspanstrongCore functions of the position, but are not limited to the following;/strongbr /• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guestsbr /• Communicate effectively with guests and fellow team membersbr /• Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfiedbr /• Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availabilitybr /• Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.br /• Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC’s reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests br /• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. br /• Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. br /• Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.br /• Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner. br /• Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.br /• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel./span/p p /p pspanstrongHealth Benefits, Travel Perks More/strongbr /Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. /span/p pspanstrongPay Range:/strong $18.00-$19.00 per hour/span/p /td /tr /tbody /table