Department Supervisor - Full-time

strongJob Description:/strongpstrongAbout the Role/strongbr br As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and Hamp;M standards, policies, and procedures to meet the expectations of customers and colleagues.br br strongA Day in the Life/strongbr br Working at Hamp;M means no two days are ever the same, but a typical day will include the following responsibilities*br br emstrongCustomer Sales amp; Profit/strong/em/pulliYou are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines./liliRepresenting yourself and the Hamp;M brand positively during customer interactions/liliBe aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them/liliEnsure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers/liliFollowing up that your team is actively promoting our Customer Loyalty App (Hello Member) amp; in-store sustainability initiatives/liliEnsure correct routines in fitting room and checkout, including transaction, returns and exchanges/liliEnsure all admin routines for both people and operations are handled in a correct way/li/ulpbr emstrongFashion amp; Trend Awareness/strong/em/pulliKeep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc/liliEnsure your team provides product and fashion knowledge as well as other relevant information during customer interactions/li/ulpbr emstrongTeam amp; Development/strong/em/pulliRetain and share your knowledge and skills with the Store team/liliCollaboration, planning amp; teamwork with in-store Visual Merchandiser team/liliGive amp; receive feedback with your colleagues to learn, develop amp; support each other/liliRegular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc/liliEnsure all procedures, routines, and legal requirements in all areas of the store are followed/li/ulpbr emstrongRetail Operations/ Visual amp; Commercial Execution/strong/em/pulliSecure a clean and tidy sales floor and back of house including stockroom areas/liliEnsure high fashion quality, visual and commercial product presentation, with good garment care/liliSecure good stock levels and provide input on allocation to Area team/liliEnsure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided/liliUpkeep amp; follow best practice for any in-store OMNI Services amp; in-store tech services/tools, etc (Instore Care App, Click amp; Collect, Smart Store etc)/liliSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies amp; sales market/regional requirements to ensure a strong and consistent price perception throughout store/liliUpdating amp; upkeep of BOH Areas for all colleagues (key information, health amp; safety, tidiness etc)/liliResponsible for opening amp; closing of store daily/li/ulp#xa0;/pstrongQualifications:/strongpstrongWho You Are/strongbr #xa0;/pulliTo be a successful and effective Department Supervisor, you’ll be an emerging leader who enjoys taking responsibility./liliYou must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics./liliYou are achievement-oriented, motivated by performance and competition to be truly customer centric./li/ulpbr strongWhy You’ll Love Working at Hamp;M/strongbr #xa0;/pulliWe value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability/liliWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years/liliYou’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues/liliWe are an inclusive company where you’re encouraged to be yourself at work/liliYou will have access to a large global talent community, where career growth and aspirations have no limits/liliWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community/liliYou’ll be able to express your personal style with our employee discount at Hamp;M, amp; Other Stories, and COS/li/ulstrongAdditional Information:/strongpemstrongCompensation: expected base salary range is $16.23 - $21.09 hourly**/strong/embr EEOC Code: SLSbr Pay Status: Non-Exempt, Hourly/ppbr *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.br br **Hamp;M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Hamp;M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.br br emWe are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question./em/ppstrongBenefits: /strong/ppWe offer all our employees at Hamp;M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our Hamp;M Group brands in stores and online. Brands covered by the discount are Hamp;M (Beauty and Move included), COS, Weekday, Monki, Hamp;M HOME, amp; Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our Hamp;M Incentive Program – HIP. You can read more about our Hamp;M Incentive Program a href="https://hmgroup.com/career/h-m-incentive-program/"here/a./ppemIn addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries./em/ppemWe offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits./em/ppstrongInclusion amp; Diversity:/strong/ppemHamp;Mstrong /strong/ememis a part of Hamp;M Group. At Hamp;M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation./emem Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas/emem. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. /em/ppemWe strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases./em/ppstrongCompany Description:/strong/ppAt Hamp;M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an Hamp;M colleague, you’re encouraged to be yourself amp; more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.br br Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment./p