AM Team Member

h2 style="text-align: center;"strongTeam Member/strong/h2 pstrongJob Summary/strong/p pThe Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives, and Serve Others during our early morning shifts starting at 8 AM. This person will support up to three functional areas of the restaurant: Service, Sandwich Line, and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad! /p p /p pstrongEssential Responsibilities/strong/p ul liOffer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant early in the morning!/li liSupport and assist fellow team members whenever possible./li liMaintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards./li liMonitor quality, safety, and appearance of all products and ingredients./li liComplete assigned tasks efficiently and thoroughly in accordance with CSC standards./li liRestock work area before leaving shift./li liAdhere to Company uniform and grooming standards./li liAttend all scheduled employee meetings and bring suggestions for improvement./li liReport problems (faulty equipment, product shortages, etc.) to the supervisor promptly./li liComplete other related duties as assigned by the supervisor./li liEnsure specials, promotions, and marketing plans are presented according to company procedures during the morning shift./li liEnsure that hours of operation for the restaurant are maintained during their shift./li liEnsure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift./li /ul pstrongCashier/Service Responsibilities/strong/p ul liAlways adhere to Brand Standards for uniform appearance and personal grooming./li liMaintain a safe, clean, and organized work area./li liBe a team player—support and assist your fellow team members whenever possible./li liMaintain cleanliness/sanitation standards./li liGreet Guests, take food/beverage orders, expediting orders, assist with dining room service./li liProperly operate POS system for taking all types of Guest orders./li liResponsible for properly charging Guests and for collecting payment for orders; cash, credit, or debit card transactions./li liAnswer the phone properly with knowledge to assist Guests with questions/information and take phone orders./li liInteract with Guests in a friendly and efficient manner./li liRestocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep the dining room and other Guest areas clean./li liMaintains proper product temperatures per standards./li liMaintains portion-control for products per standards./li liCleans equipment, as assigned, thoroughly and in a timely fashion./li liKeeps the floor in the work or service area clean and free of debris./li liCompletes daily tasks timely and thoroughly in accordance with standards./li /ul pstrongLine Prep/Kitchen Production Responsibilities/strong/p ul liAlways adhere to Brand Standards for uniform appearance and personal grooming./li liCompletes duties on opening and closing prep and checklists./li liRefers to Daily Prep List at the start of each shift for assigned duties./li liPrepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards./li liUnderstands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures./li liPrepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards./li liPrepares all Guest orders adhering to CSC SOS goals./li liPrepares all food products in accordance with CSC portion sizes and recipe specifications./li liMaintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment./li liCloses the line kitchen properly, following the closing checklist for the line kitchen, and assists others in closing the kitchen./li liAttends all scheduled employee meetings and brings suggestions for improvement./li liPromptly reports equipment and food quality problems to Management./li liInforms Management immediately of product shortages./li liUses our Standard Recipe Cards for preparing all products. Does not rely on personal memory or that of other employees./li /ul p /p pstrongRequired Knowledge, Skills and Abilities/strong/p ul liAbility to work in a fast-paced environment/li liAbility to clearly and professionally communicate with team members and guests/li liAbility to multitask/li liExcellent attendance and punctuality; reliability/li liReliable transportation to and from work/li liMust be at least 16 years of age or older. /li /ul p /p pstrongEducation and Experience/strong/p ul liPrevious restaurant and/or retail experience a plus/li /ul p /p pstrongPhysical Demands/strong/p ul liExert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects/li liMust be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday/li liMust be able to work and perform all duties at any station in the kitchen, service area, or register./li /ul p /p pNote:  The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification.  Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer./p