Part Time Race and Sportsbook Writer - Part-time

pstrong(Part Time; Varied Shift) $17/hr/strong/p pnbsp;/p pistrongHarrah’s Cherokee Casino Resort Position Description/strong/i/p pnbsp;/p pstrongPOSITION TITLE/strong:nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Race amp; Sportsbook Writer/p pstrongDEPARTMENT:/strongnbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Race amp; Sportsbook/p pstrongGRADE/FLSA STATUS/strong:nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;H7--Non-Exempt/p pstrongBADGE TYPE/COLOR:nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /strongKey--Blue/p pstrongREPORTS TO/strong:nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Supervisor, Race amp; Sportsbook, and DR Supervisor, Race amp; Sportsbook/p pstrongSUPERVISES:/strongnbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;NA/p pnbsp;/p pstrongJOB SUMMARY:/strong/p pProvide excellent service to customers who place a bet at the Race amp; Sports Book area. Ensure that all customers understand the various types wagers, displays patience with novice customers and engages in friendly conversation with all customers. Process all cash transactions quickly and accurately./p pnbsp;/p pstrongJOB ESSENTIAL DUTIES AND RESPONSIBILITIES:/strong/p ul liGreet customers; input betting information into computer; print ticket; accept money and give ticket and change to customers/li liAccurately maintains bank/li liVerifies winning tickets/li liHandle and solve any concerns and questions by customers/li liExplain wagering information when needed/li liReport all pertinent information directly to the /race and sportsbook shift supervisor/li liMaintain and update betting boards or televisions for customers to view/li liDelight our guests with outstanding resort level service which includes creating a fun and exciting environment for the guest/li liProactive with incidents and issues ensuring resolution with employees and guests/li liParticipative member of the team by volunteering and being involved in buzz sessions, projects, committees, and task forces by providing input and suggestions/li liOther duties as requested to deliver excellent service to internal and external customers/li liMaintain a clean and orderly work environment/li liDisplay Spotlight behaviors, and present upbeat and positive attitude/li liMaintain environment of readiness pertaining to supplies, resources, and tools to perform job duties/li liAdhere to regulatory, departmental and company polices/procedures in an ethical manner/li /ul pnbsp;/p pstrongMINIMUM QUALIFICATIONS:/strong/p ul liHigh school graduate or GED required/li liSix months experience as a Race amp; Sportswriter preferred/li liSix months customer service preferred/li liSix months money handling experience preferred/li listrongMust demonstrate the following essential knowledge and skills:/strong/li liProficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook/li liAbility to subtract, multiply and divide numbers is essential/li liAttention to detail/li liStrong interpersonal skills/li liAbility to handle multiple priorities in a fast-paced environment/li liWilling to learn and to be adaptable/li liNeat, professional appearance with excellent personal hygiene/li liAble to get along with co-workers and work as a contributing member of a team/li liOrganization and time management skills/li liExcellent oral, written and public communication skills/li /ul pnbsp;/p pstrongPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:/strong/p ul liMust be physically mobile with reasonable accommodations/li liMust be able to respond to visual and aural cues/li liMust be able to operate in mentally and physically stressful situations/li liMust be able to attend to multiple tasks simultaneously/li liMust be able to lift up to 40 pounds and carry up to 5 pounds/li liMust be able to stoop, bend, reach, kneel, twist and grip items/li liMust be able to stand on feet 8 hours at a time/li liMust have the manual dexterity and coordination to operate office equipment, including, PC computers, fax machine and photo copier/li liMust be able to read, write, speak, and understand English/li liMust be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke/li liMust be able to work a flexible schedule including weekends, evenings, and holidays/li /ul pnbsp;/p pnbsp;/p pThis is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.nbsp; Harrah’s Cherokee Casino Resort reserves the right to make changes to the above job description whenever necessary. nbsp;nbsp;nbsp;6.7.19/p