Customer Enrollment Representative (Work From Home)

• Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
• Explain available coverage options and answer customer questions with professionalism.
• Conduct appointments via Zoom or phone with individuals who have requested information.
• Verify customer information and accurately complete enrollment applications.
• Build strong relationships by providing exceptional customer service before, during, and after enrollment.
• Maintain accurate records using the company's CRM system.
• Follow all company guidelines, compliance standards, and licensing requirements.
• Attend virtual training sessions, coaching meetings, and team development events.
• Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

• Excellent verbal and written communication skills.
• Reliable internet connection and a quiet, professional home workspace.
• Comfortable using Zoom, email, and basic computer applications.