Store Associate / Fruit Expert

Who are we and what do we do?       

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.      

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.      

No matter the occasion or moment, there’s an edible® for that. 

Through all our incredible years, we’ve remained committed to our 5Ps:

• Our promise– Experiences that WOW.  
• Our products–Remarkably fresh.  
• Our places– Interactive and creative.  
• Our People– Create special memories.      
• Our purpose–To celebrate what’s good in life

Job Summary: 

As a Store Associate, you’ll be responsible for taking customer orders via phone, walk-in and online as well as creating fruit arrangements such as dipped fruit boxes, platters, boards and ETG products, and following the operational procedures set by Edible Arrangements. 

What that looks like day to day: 

• Handle customer orders via phone, online and walk-ins while providing excellent customer service  
• Build arrangements according to our brand standards 
• Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes 
• Wash, peel and/or cut various fruit to prepare for arranging 
• Package arrangements or dipped fruit 
• Performs cleaning tasks in accordance with the cleaning standards and work as a store team player 
• Clean work areas, equipment, utensils, and dishes 
• Remove trash and clean kitchen waste containers 
• Follow proper food sanitation and handling procedures 
• Demonstrate a strong understanding of product knowledge and quality standards 
• Welcome and connect with every customer to provide excellent customer service 
• Discover customer needs and appropriately suggest products with every customer to enhance the customer experience 
• Use effective sales approaches and display strong knowledge of product line 
• Effectively convert customer inquiries into sales 
• Build long-term relationships and build the trust and loyalty of customers 
• Respond to customer needs 
• Manage difficult customer situations in a calm and professional manner 
• Take responsibility to learn all aspects of the position 
• Learn and demonstrate creating the Edible® Experience 

Requirements and essential competencies: 

• High School Diploma or equivalent preferred 
• Excellent customer service and communication skills 
• Positive attitude 
• Enjoys working within a team 
• Enjoys working in a fast-paced environment 
• Drive and determination 
• Computer skills including Microsoft software and register skills 
• Ability to lift, carry and/or push objects weighing up to 50 lbs. 
• Ability to stand, bend, reach, and scoop throughout assigned shift 

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard 

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older