Nurse Aide II Clinical Secretary, Level One Trauma Emergency Department - Full-time

Overview: The Nurse Aide II/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide II/Clinical Secretary actively supports and incorporates WakeMed's Patient Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide II/Clinical Secretary collaborate in the delivery of care. The Nurse Aide II/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals. Department Description: p style="margin: 0px;"Serving the community since 1961, WakeMed Health Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visitspan /spana href="http://www.wakemed.org" target="_blank" rel="noopener"www.wakemed.org/a./pp style="margin: 0px;"EOE/p Licensure: Nurse Aide I And Nurse Aide II Required Education: High School Diploma or Equivalent Required - Or College Courses Nurse Aide Required Experience: 1 Year Healthcare Preferred