Shift Leader $22.00 - $23.00

pDescription/pp$22.00 - $23.00 Hrly Rate/ppbr//ppShift Leaders are responsible and accountable for all restaurant activities while on duty. Shift Leaders work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. Shift Leaders ensure all Team Members are performing their job responsibilities and meeting expectations./ppbr//ppustrongGUEST SATISFACTION:/strong/u/pulliEffectively and consistently does required Ops Walks and Line Checks to correct areas of opportunity/liliTakes necessary actions to ensure all guests consistently receive Fast, Fun, amp; Friendly B.L.A.Z.E service, which consists of BIG FRIENDLY SMILES – being super friendly, LIVELY FUN INTERACTIONS – having fun and showing your personality, ALWAYS SAYING “YES!” – always doing your best to accommodate guest requests, going really fast – ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests/liliConsistently enforces and maintains Blaze Pizza standards/liliSuggests to restaurant management ways to improve areas of opportunity/li/ulpustrongTRAINING amp; DEVELOPMENT:/strong/u/pulliFollows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilities/liliCommunicates to immediate supervisor when additional training guidance and practice is needed/liliUnderstands how each job responsibility impacts guests, employees, and overall restaurant operations/liliProvides direction, supervision, and feedback for Team Members to maintain high levels of productivity, team morale, and motivation/liliCommunicates Team Member work performance to the General Manager and appropriately addresses performance issues/li/ulpustrongJOB EXPECTATIONS:/strong/u/pulliEffectively plans, organizes, and implements all daily operational routines and activities/liliCompletes all required administrative duties and daily paperwork including required checklists/liliSupports the goals, decisions, and directives of restaurant management and is not insubordinate/liliFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities/liliAble to supervise and perform closing and/or opening activities as directed by restaurant management/liliAble to establish an environment of trust to ensure honest, open, and direct communication/liliRole models and sets a positive example for the entire team in all aspects of business and personnel practices/li/ulpRequirements/ppustrongREQUIREMENTS:/strong/u/ppuEducation:/u/pulliGood verbal and written communication skills; is capable of communicating effectively with restaurant management, guests and co-workers; bi-lingual skills are a plus/li/ulpuExperience:/u/pulliMust be completely certified in all stations using the Blaze Training Program./liliMust be a minimum of 18 years of age/li/ulpuTransportation amp; Insurance:/u/pulliMust have reliable personal transportation to work, a valid driver’s license, and proof of insurance./li/ulpuAccessibility:/u/pulliMust have telephone or other reliable method of communicating with the restaurant; Maintains an open door policy/li/ulpuHours:/u/pulliMust be able and willing to work flexible hours, including opening and closing shifts/li/ulpustrongSKILLS amp; ABILITIES:/strong/u/pulliAbility to get results through others; takes initiative/liliOrganizational, planning and time management skills/liliAbility to comfortably interact with all guests amp; co-workers/liliAbility to look at the restaurant operations from a guests point of view/liliAbility to meet performance standards for assigned tasks and duties/li/ulpustrongPHYSICAL ABILITIES:/strong/u/pulliAble to stand for long periods of time./liliAble to bend and stoop/liliAble to work around heat/liliAble to work around others in close quarters./liliAble to lift 50-75 lbs. comfortably./li/ul