Retail Sales Associate Part Time - Part-time

pispanJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, span235#43;/span clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. /span/i/pp/ppbspanThe Benefits of working at BJ’s/span/b/ppspanspan•       /span/spanspan BJ’s pays weekly/span/ppspanspan•span        /span/span/spanspanEligible for free BJ#39;s Inner Circle and Supplemental membership(s)*/span/ppspanspan•       /span/spanspan Generous time off programs to support busy lifestyles* /span/ppspanspan                     /span/spanspan o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty/span/ppspanspan•       /span/spanspan Benefit plans for your changing needs*/span/ppspanspan                     /span/spanspan o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan,/spanspan /spanspanflexible spending/span span​/span/ppspanspan•        401(k) plan with company match (must be at least 18 years old)/span/span/ppspan*eligibility requirements vary by position/span/ppspan**medical plans vary by location/span/pp/pp/ppbJob Summary/b/ppspanResponsible for /spanExecuting Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyatly Programs.  Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service./ppbTeam Members:/b/pulliCarry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance./liliWe strive for flawless execution and hold ourselves accountable.   /liliActs with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. /liliEnsure a safe and positive environment for our members and each other. /liliEmbrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals./liliMove with speed and agility in everything we do.  /liliInnovate and adapt so we can move as fast as the world around us./liliMaintain a friendly to and positive attitude./li/ulpbMembers:/b/pulliDeliver service excellence through all points of contact.  /liliResolve and deescalate to address every member concern./liliEnsure a safe and positive environment and experience for the members./liliDaily commitment to GOLD Member StandardsulliGreet, Anticipate, Appreciate (GAA)/liliFast, Friendly Full, Fresh, Clean/li/ul/li/ulpbClub Standards: Work as a team to deliver GOLD club standards daily./b/pulliWork with commitment and pride to deliver GOLD- Grand opening look dailyulliAll items stocked and promotional plans executed/liliMaintain visible accurate signage/liliClean and organized, inside and out/li/ul/li/ulpbKnow your Business:/b/pulliUnderstand how to access and read production and/or financial performance reporting for your department./liliSee the connection between consistent execution and the positive impact it can have on the business./li/ulp/ppbMajor Tasks, Responsibilities, and Key Accountabilities/b/pulliPromotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience. /liliConverts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices./liliSells BJ’s membership products to potential new and existing members with high energy and determination/liliDrives toward goal achievement, defined by business established benchmarks and results/liliExhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card./liliDelivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups./liliFollows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status./liliResolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary./liliAssists with BOPIC (Buy Online and Pick Up In Club) orders for members./liliMaintains all club policies and procedures./liliPerforms other duties as assigned, including working in other departments as needed./liliRegular, predictable, full attendance is an essential function of this job./li/ulp/ppbQualifications/b/pulliPrior front line/customer service or previous sales experience preferred./liliResults driven with proven success in goal achievement/liliBasic math skills preferred./liliComputer proficiency preferred./li/ulp/ppbEnvironmental Job Conditions/b/pulliMost of the time is spent frequently remaining in a stationary position on hard surfaces.  There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping./liliOccasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance./liliLocated in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents./li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $17.50.