Xfinity Retail Sales Consultant - Full-time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bJob Summary/b/p$24.69+ Hourly – Salary is $17.00/hour Base + Targeted CommissionbrbrResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.p style="text-align:inherit"/pp style="text-align:left"bJob Description/b/ppbCore Responsibilities/b/pulliPassionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience./liliTakes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions./liliAchieves sales and customer experience goals and objectives./liliProvides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent./liliPerforms operational and administrative tasks./liliPartners with customer care to resolve customer issues, as appropriate./liliConsistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates./liliComplies with all company and retail operational policies and procedures./liliCompletes training requirements and actively engage in team huddles and learning./liliKnows and understands sales compensation plan and its key elements./liliMust be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance./liliMust be able to carry and lift up to 25 pound boxes, stand and move about the store constantly./liliOther duties and responsibilities as assigned./li/ulp/ppbEmployees at all levels are expected to:/b/pp/pulliUnderstand our Operating Principles; make them the guidelines for how you do your job./liliOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services./liliKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences./liliWin as a team - make big things happen by working together and being open to new ideas./liliBe an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers./liliDrive results and growth./liliRespect and promote inclusion amp; diversity./liliDo what#39;s right for each other, our customers, investors and our communities./li/ulp/ppbDisclaimer:/b/pp/pulliThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications./li/ulp/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivp style="text-align:left"bSkills/b/p/div/div/div/div/div/div/divCommunication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organizationp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bCompensation/b/pBase Pay: $17.00p style="text-align:inherit"/pp style="text-align:inherit"/pTotal Target Compensation (Base Pay plus Targeted Commission): $24.69p style="text-align:inherit"/pp style="text-align:inherit"/pOur sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.p style="text-align:left"Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the a target="_blank" href="https://jobs.comcast.com/benefits"compensation and benefits summary/a on our careers site for more details. /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bEducation/b/pHigh School Diploma / GED (Required)p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bCertifications/b (if applicable)/pp/ppbRelevant Work Experience/b/p2-5 Yearsp style="text-align:inherit"/pp style="text-align:inherit"/pComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.