Service Team Member - 192 - Part-time

p style="line-height:normal"span style="font-size:14pt"stronguspan style="font-family:'times new roman' , serif"Overview: /span/u/strong/span/p p style="line-height:normal"span style="font-size:14pt"span style="font-family:'times new roman' , serif"As a Service Team Member with WSS, your Neighborhood Shoe Store, you will play a key role in providing exceptional customer service, helping customers find the best products, and creating a welcoming store environment. You’ll contribute to the store’s success by assisting with sales goals, processing transactions, handling returns and maintaining Visual Merchandising Store Standards. /spanspan style="font-family:'times new roman' , serif"You will be the expert in product knowledge, assisting your team to deliver exceptional service. By promoting a culture of one-touch resolution, you'll be empowered to address customer needs quickly and effectively, ensuring a seamless and efficient shopping experience. /span/span/p p style="line-height:normal"span style="font-size:14pt;font-family:'times new roman' , serif" /span/p p style="line-height:normal"span style="font-size:14pt;font-family:'times new roman' , serif" /spanspan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'"stronguResponsibilities: /u/strong/span/p ullispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Make the customer the priority by providing a friendly greeting, answering questions, taking them through the store experience and helping them find what they need./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Resolve customer concerns to ensure satisfaction and handle transactions accurately, including cash management and register balancing./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Following company procedures for cash drops, register cleanliness, and point-of-sale (POS) functions is essential, as well as handling returns professionally./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Contribute to sales goals by promoting products, offering loyalty program, and assisting with stock management, price changes, and shipment processing./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Assist with store presentations, including floor changes and visual merchandising, to ensure the store is inviting and well-organized./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Additionally, you'll maintain a clean, safe environment while following Safety Asset protection guidelines to minimize shrinkage to keep our Team and products safe and secure./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" strongDemonstrate and Represent Company Core Values:/strong This includes providing excellent customer service, fostering a positive and inclusive work environment, acting with integrity, and contributing to the success of the team./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" The role requires the ability to bend, twist, stoop, kneel, lift up to 50 lbs., and stand or walk for 8 hours daily./span/lilispan style="font-size:14pt;font-family:'times new roman' , 'times' , 'deja-sans'" Employees must climb ladders, maneuver boxes, and communicate effectively in person and on the phone while performing essential tasks./span/li/ul p /p pspan style="font-size:14pt"span style="line-height:107%;font-family:'times new roman' , serif" /spanstronguspan style="font-family:'times new roman' , serif"Benefits: /span/u/strong/span/p ullispan style="font-size:14pt"span style="font-family:'symbol'" /spanspan style="font-family:'times new roman' , serif"Self-Development Programs and Advancement Opportunities/span/span/lilispan style="font-size:14pt"span style="font-family:'symbol'" /spanspan style="font-family:'times new roman' , serif"30%-50% Employee Discount - Friend Family Events/span/span/lilispan style="font-size:14pt"span style="font-family:'symbol'" /spanspan style="font-family:'times new roman' , serif"Community Engagement Opportunities/span/span/li/ul p style="line-height:normal"span style="font-size:14pt;font-family:'times new roman' , serif" /span/p