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Hours Full-time, Part-time
Location South Boston, Virginia

About this job

Lead Store Operations and Hit Targets We’re looking for proven McDonald’s leaders who love the brand, develop great people, and deliver results. As General Manager, you’ll own operations, people, and P&L performance and building a guest-focused culture that wins every shift. Pay & Bonus + Base salary: (based on experience & results) + Bonus: Monthly performance bonus tied to sales growth, profitability, and QSC metrics Benefits Eligibility, waiting periods, and plan details provided upon hire. Benefits and amounts may vary by role and location. + Healthcare: employer paid Medical, dental, vision; other options also available + Time off: Paid vacation + Education: Archways to Opportunity (college tuition assistance, HS diploma, English Under the Arches) + Financial: 401(k) eligibility, MCD Perks retailer discounts, 30% in-app employee discount + Everyday perks: Free shift meal; uniforms & PPE provided + Holidays: Closed Thanksgiving & Christmas Day + Well-being: Employee Assistance Program (if offered) What You’ll Own + P&L & Cash Control: Full ownership of profit and loss; enforce cash, deposit, and loss-prevention procedures. + Inventory & Labor: Forecast, order, and manage waste; build schedules that meet demand and optimize labor. + Operational Excellence: Hold the team to McDonald’s brand standards and company policies for food safety, quality, speed, cleanliness, guest satisfaction, and safety. + People Leadership: Recruit, hire, onboard, and develop a high-performing, friendly, and diverse team; deliver coaching and performance appraisals; build a strong bench and succession plan. + Results & Accountability: Review financials and KPIs (sales, guest satisfaction, speed of service, labor, food cost) and take timely corrective action. + Communication & Handoffs: Align shift leaders/department managers; ensure clear goals and follow-up across all dayparts. What It Takes to Succeed + People-first leader with excellent guest and team communication skills. + A bias for action and high standards: clean, safe, positive workplaces where teams thrive. + 3+ years management in high-volume QSR; McDonald’s experience strongly preferred. + Flexible availability aligned to restaurant needs (openings, closings, weekends, and holidays). + We operate 363 days/year (closed Thanksgiving and Christmas Day). + Valid driver’s license; 18+ to manage. + Background check required. Ready to lead the restaurant you’d be proud to run? Apply today to connect with our leadership team. Franchisee Notice This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment decisions (hiring, scheduling, compensation, policies). By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization; McDonald’s USA will not receive your application and has no involvement in hiring decisions. This posting provides a general overview and does not list every task or essential function of the role. Requsition ID: PDX_MC_A53159DA-258C-4D5D-8016-4AEB01D8A959_12478 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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Posting ID: 1106808124 Posted: 2025-11-02 Job Title: General Manager