Director

Company: Chick-fil-A Flatiron

• Owner/Operator James Lewis, is a brand new operator, taking over Chick-fil-A Flatiron early February 2025.
  
• James is passionate about leadership development, and pouring into his team with growth and leadership opportunities. He has a passion for developing people, and pouring into his team in the same way he was mentored through Chick-fil-A leadership, providing a culture of care and career growth path potential
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Excellent Team Culture
  
• Multiple leadership opportunities are available
  
• Closed Sundays
  
• Tuition Discounts to Over 100 Colleges
  
• College Scholarships Available
  
• Meal Allowance
  
• Full-time Benefits (vary by position)
  
• Training and Career Advancement Opportunities
  

Opportunity

We are looking for an enthusiastic and motivated Director to join our team at Chick-fil-A Flatiron. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  
• Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
  
• Create and execute systematic leadership development growth paths that positively impact the team’s performance
  
• Coach, correct and encourage team members on a daily basis to strengthen Chick-fil-A culture
  
• Partner with managers and supervisors to ensure effective performance management, coaching, and disciplinary action
  
• Work with employees to resolve workplace issues as they arise
  
• Support mediation between employees as needed
  

Background Profile

• Leadership experience in a fast pace environment
  
• Experience in retail or restaurant operations
  
• Experience leading a large team
  
• Bachelor's Degree (preferred)
  
• Chick-fil-A experience (preferred)
  
• Proven track record of developing self and others
  
• Passion for Chick-fil-A's values
  
• Hospitality experience (preferred)
  
• Team-oriented, positive attitude, adaptable, dependable, coachable, and a strong work ethic
  
• Ability to communicate effectively
  

Apply now and you will be contacted ASAP.