Shift Captain ( Wendy's,Jersey Mike's,Dunkin)

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;WAS 851 - Washington, DC/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$18.00 - $18.00 Hourly/div /div h4Description/h4pspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Reports to: Director of Ops, General Manager, Assistant Managers and Supervisors/span/span/p pspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"A Shift Captain (SC) is an expert at the daily shift activities of a work shift. The SC helps coordinate the daily operations of a shift and ensures that customers receive outstanding service. The SC supports shift staff, filling in and assisting with scheduling issues, taking orders, handling cash, and reporting any shift issues to Management.nbsp; The SC position is not a management position, and the SC does not manage employees./span/span/p pspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Essential Job functions of the SC include:/span/span/p ul lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Support shift operations including food prep, preparing food, taking orders, cleaning, etc./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Ensure shift duties are performed efficiently and on time. Report any shift or employee issues to management daily./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Be a champion of customer service./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Retail products and promotions in stores and to customers./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Open and close registers and prepare cash deposits./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Handle cash and secure all safe funds./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Count beginning or end of shift receipts and enter in POS system./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Receive and distribute products and supplies to the stores./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Assist with stocking and reorganizing product items in the store./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Assist with monthly inventory and track purchase orders of products and supplies from vendors./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Ensure that stores are kept clean and neat. Assist with store cleanup regularly./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Cover breaks and time-off requests as needed./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Train new employees on store policies and procedures, cash handling and daily store operations./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Ensure stores are open according to established hours of operation. With management approval, adjust accordingly for flight schedule changes or weather-related issues./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Ensure compliance with all Company policies./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Ensure compliance with all health and safety standards./span/span/li lispan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Other duties as required by the position or by management./span/span/li /ul h4Qualifications/h4brpspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"The TGI Requirements and Qualifications for the SC include:/span/span/p ul lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Ensures that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Comply: Always complies with all airport and/or train station rules and regulations./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Commitment: Shows initiative and follows through with tasks./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Customer Service/Salesmanship: Consistently effective and pays attention to customer’s needs./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Cash Handling/Sales Transactions: Handles cash and sales transactions with care and accuracy./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Store Operations: Is dependable and conscientious about performing tasks. Inform Management about shift or employee issues that arise in the store./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Communication: Communicates effectively and listens well./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the product and supplies efficiently according to store’s requisition/stock list./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Company Policies and Procedures: Regularly adheres to policies and standard operating procedures. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Must be able to bend, twist and stand for extended periods to perform job functions./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Must have the ability to lift and push objects weighing over 40 lbs./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Reports any safety hazards to management immediately./span/span/li /ul pspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Other: May be required to perform tasks that are not specifically listed in this job description. /span/span/p