CREW MEMBER (Wendy's,Jersey Mike's,Dunkin) - Full-time / Part-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;WAS 851 - Washington, DC/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.50 - $17.50 Hourly/div /div h4Description/h4pspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Reports to: Director of Ops, General Manager, Assistant Managers and Supervisors/span/span/p pspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"The Crew Member/Associate (CM) has a primary focus on customers and their product needs. The CM is responsible for providing excellent customer service to customers. The CM will work closely with location Management and all store crew members and associates. /span/span/span/span/p pspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"The CM is responsible for a variety of duties in the store which include counter help, food prep, preparing food, product stocking, dishwashing, cleaning, emptying trash, etc./span/span/span/span/p p/p pspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Essential Job functions of the CM include:/span/span/p ul lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Be a champion of customer service and provide excellent customer service to customers./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Greet and acknowledge customers quickly, take food orders, deliver food orders, and provide information about menu./span/span/li /ul ul lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Retail products and promotions to customers and upsell products. Always maintain a solid knowledge of products, services, and special promotions. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Operate POS cash register and accurately record items purchased by the customer./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Accept customer payment and secure cash in POS cash drawer. Follow TGI’s cash handling policy and procedure and always maintain proper security of cash./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Assist with a variety of kitchen functions such as food preparation, cooking or preparing food and dishwashing./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Estimate product usage in the stores and request stock to ensure proper product levels. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Regularly stock and reorganize product items in the store that get unorganized during sales./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Ensure proper rotation of products using the FIFO method first in first out. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Clean and sanitize workstations and equipment in stores regularly. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Clean utensils, pots, and pans and put away clean items. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Clean walls, windows, and any general areas if dirty./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Clean anything that could result in customer injury to keep customers safe. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Empty trash bins, sweep and mop floors./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Follow all security and safety procedures while in stores. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Interact well with coworkers and offer help and assistance as needed./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Notify Management of any incidents or accidents immediately./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Other duties as needed and required by the job or by management./span/span/li /ulh4Qualifications/h4brpspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"The TGI Requirements and Qualifications for the CM include:/span/span/p ul lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Comply: Always complies with all airport and/or train station rules and regulations./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Commitment: Shows initiative and follows through with tasks. Ensures overall duties are performed efficiently and on time./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Customer Service/Salesmanship: Consistently effective and pays attention to customer’s needs./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Store Operations: Is dependable and conscientious about performing tasks. Informs Management of issues that arise during a shift./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Communication: Communicates effectively and listens well./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the products and supplies efficiently according to store’s requisition/stock list./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Company Policies and Procedures: Regularly adheres to policies and standard operating procedures. /span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Must be able to bend, twist and stand for extended periods to perform job functions./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Must have the ability to lift and push objects weighing over 40 lbs./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures./span/span/li lispan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Reports any safety hazards to management immediately./span/span/li /ul pspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"Other: May be required to perform tasks that are not specifically listed in this job description. /span/span/p