Bilingual Universal Banker - Full-time

divdivdivdivdivdivdivp style="text-align:left"bMinimum Hourly Rate:/b/p/div/div/div/div/div/div/div$19.00p style="text-align:inherit"/pp style="text-align:inherit"/ppspanRecognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well./span/pp/ppspan class="emphasis-3"bbA Centier Associate/b/b/spanspan class="emphasis" /spanis someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results./pp/ppspan class="emphasis-3"bubWhat are our values?/b/u/b /span spanOur Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn#39;t want to work for an AWARD-WINNING company that#39;s built on these pillars?/span/pp/ppspan class="emphasis-3"ubbWhat about the perks?/b/b/u/span  spanAccess to our Marathon Health Clinics which provide uFREE/u visits amp; prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, uFREE/u Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our spanspanspanDiversity/Equity/Inclusion/span/span/span/span Council, Career Growth, Work/Life Balance, AND MORE./pp/pp/ppThis opening is at our Elkhart DT location. Branch hours are M-F (9-5)./pp/ppbSupervisory Responsibilities:/b  No/pp/ppbSummary:  /bAs the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance./ppThe position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. /pp/ppbEssential Duties and Responsibilities:  /b/pp/pulliProvide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner./liliEstablish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business./liliUnderstand, promote, and advise on the bank’s products, services and digital delivery channels./liliPerform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds./liliCount drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error./li/ululliComply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      /liliMaintain a position of trust and responsibility by keeping all customer business confidential./liliHandle and resolve client problems and complaints in a quick and efficient manner./liliAssist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   /liliAssist associates with balancing their drawers and locating errors./liliPerform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities./liliActively strive to achieve individual, branch, and organizational goals and communicate progress to manager./liliMaintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs./lilispanRepresent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system./span/liliEngage in personal development activities such as online learning and internal/external training to assist in career growth. /li/ululliIdentify and act on opportunities to refer clients to specialists in other lines of business. /li/ululliPerform PA’s, aisle time, and other promotional activities (if applicable).    /liliMaintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   /liliFollow Centier’s Mission, Essentials of Excellence and Values in all interactions./li/ulp/ppbOther Duties and Responsibilities:/b/pp/pulliThe position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary./liliMentor fellow associates on various tasks and assignments./liliAvailable to work evenings, some weekends and at other branches as needed./li/ulp/ppbSkills and Experience:/b/pp/pulliWorking knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems./liliProofread and verify written materials./liliHigh attention to detail to ensure accuracy./liliData entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems./liliMake texture judgments in verifying the authenticity of currency./li/ulp/pulliAbility to work well with others and in a team environment./liliAbility to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions./liliConsultative skills to identify a client’s financial needs and recommend solutions./liliAdopt new technology, system conversions and software rollouts to successful implementation./liliAbility to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals./liliTrain new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking/liliInterview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish./li/ulp/ppbQualifications:/b/pp/pulliHigh School diploma or equivalent./liliBanking experience is a plus, but not required./liliMinimum of six months customer service/cash handling experience is desirable./liliMust be able to write, read, and speak fluent Spanish./li/ulp style="text-align:inherit"/pp style="text-align:left"span class="emphasis-3"buWhat do I do now?/u/b/span/pullispanApply with us!/span/lilispanRefer this opening to others!/span/li/ulp style="text-align:inherit"/pp style="text-align:left"ubDisability Accommodation Statement/b/ubr /Centier Bank is an Equal Employment spanspanspan class="WOU2"Opportunity/Affirmative/span/span/span Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at a target="_blank" href="mailto:hrcareers#64;centier.com"spanspanspan class="WOU2"hrcareers#64;centier.com/span/span/span/a. /pp style="text-align:inherit"/pp style="text-align:left"ubEqual Opportunity Employer: Disability/Veteran/b/ubr /Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. /pp style="text-align:inherit"/ph1biMember FDIC/i/b/h1