Shift Leader

divdivp id="isPasted"strongSUMMARY/strong/ppnbsp;/ppThe Shift Leaders coordinates activities of team members in the preparation of menu items to ensure and efficient and profitable operation. nbsp;Ensures that guests are satisfied with their dining experience./ppnbsp;/ppstrongESSENTIAL DUTIES AND RESPONSIBILITIES/strong/pulliCapable of leading and directing others/liliFollows service standards and sequence of service as outlined in the figure 8/liliYou can and will be assigned to other and/ or multiple departments, besides your primary job code/liliFrom time to time you may be directed to work on special projects or assist with other work necessary or important to the operations of the Company./liliSizzler may alter or change your job duties, reassign or transfer job responsibilities or assign you additional responsibilities in other positions/li/ulpstrongnbsp;/strong/ppstrongCORE COMPETENCY REQUIREMENTS/strong/pullistrongldquo;Here to Help Mentalityrdquo;:nbsp;/strongWill assist different departments and team mates, other than primary job code, as needed./lilistrongGuest Service:nbsp;/strongManages difficult or emotional guest situations; Responds promptly to guest needs; Responds to requests for service and assistance;nbsp;Identify and resolve problems in a timely manner./lilistrongCommunication:nbsp;/strongSpeaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information./lilistrongTeam Work:nbsp;/strongBalances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Supports everyonersquo;s efforts to succeed./lilistrongPlanning and Organization:/strongnbsp; Able to prioritize and plan work activities. nbsp;Use time efficiently./lilistrongDiversity amp; Ethics:nbsp;/strongPromotes a harassment-free environment; Treats everyone with respect; Works ethically and with integrity; Upholds organizationalnbsp;values./lilistrongOrganizational Support:nbsp;/strongFollows policies and procedures; Completes administrative tasks correctly and on time./lilistrongProfessionalism:nbsp;/strongReacts well under pressure; Accepts responsibility for own actions; Complies with Grooming amp; Appearance requirements./lilistrongQuality and Quantity of Work:nbsp;/strongDemonstrates accuracy and thoroughness; applies feedback to improve performance; meets productivity standards andnbsp;strives to improve productivity; completes work in a timely manner; monitors own work to ensure quality./lilistrongSafety amp; Security:nbsp;/strongObserves safety and security procedures; reports potentially unsafe conditions; Maintains a safe work environment; Uses equipment,nbsp;materials and chemicals properly./lilistrongAdaptability:nbsp;/strongAdapts to changes in the work environment; able to deal with frequent change, delays or unexpected events./lilistrongAttendance/Punctuality:nbsp;/strongIs consistent at work and on time; ensures work responsibility are covered when absent; attends all restaurant meetings./lilistrongDependability:nbsp;/strongFollows instructions; responds to management directions; takes responsibility for own actions./lilistrongFood Safety and Sanitation:/strongnbsp; Will be certified in accordance with local jurisdiction requirements/li/ulpstrongnbsp;/strong/ppstrongQUALIFICATIONS/strong/ppstrongEducation and/or Experience/strong/pulliTeam members must have 1 year of Sizzler experience or 1 year of leadership experience./liliHas successfully completed the Shift Leader training program./liliHas successfully completed ServSafe training./liliCertified in all areas of the restaurantnbsp;/li/ulpstrongnbsp;/strong/ppstrongLanguage / Mathematical Skills/strong/pulliAbility to read and interpret financial and written information./lilinbsp;Ability to add, subtract, multiply, divide and dispense change correctly/liliAbility to speak and understand English both written and verbally./li/ulpstrongnbsp;/strong/ppstrongReasoning Ability/strong/pulliAbility to apply common sense understanding to carry out detailed written and oral instructions/li/ulpstrongnbsp;/strong/ppstrongPHYSICAL DEMANDS/strong/ppWhile performing the duties of this job the employee is regularly required to stand, use hands, talk and hear. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently be able to lift, pull and push up to 50 pounds./ppstrongnbsp;/strong/ppstrongWORK ENVIRONMENT/strong/ppWhile performing the duties of this job the employee is regularly exposed to machinery with moving mechanical parts, sharp objects and open flames. The employeenbsp;can sometimes be exposed to wet, humid, cold or hot conditions. The noise level is the work environment is usually moderate/ppnbsp;/ppPerforms miscellaneous job-related duties as assigned/p/div/div