Front Desk Agent - Crooked River Lodge

Front Desk Agent Crooked River Lodge - Careers At Hotel Investment Services div div div a href="https://www.his-corp.com/"/a /div div div pCareer Opportunities with Hotel Investment Services/p pemA great place to work./em/p /div /div div/div /div div/div /div div div/div div divCareers At Hotel Investment Services/div div div /div div div pCurrent job opportunities are posted here as they become available./p pSubscribe to our RSS feeds to receive instant updates as new positions become available./p /div div a/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div /div /div div div/div h2Front Desk Agent - Crooked River Lodge/h2 bDepartment:/b Rooms bLocation:/b Alanson, MIbr / divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3040874source=3040874-CJB-0"START YOUR APPLICATION/a/divdiv/div/div divpstrongFront Desk Clerk Job Description/strong/p pOur Hotel Front Desk Agents serve as our guests� first point of contact and manage all aspects of their accommodations. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we�d love to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests./p pstrongResponsibilities/strong/p ul liPerform all check-in and check-out tasks/li liManage online and phone reservations/li liInform customers about payment methods and verify their credit card data/li liRegister guests collecting necessary information (like contact details and exact dates of their stay)/li liWelcome guests upon their arrival and assign rooms/li liProvide information about our hotel, available rooms, rates and amenities/li liRespond to clients� complaints in a timely and professional manner/li liCoordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests� needs/li liConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests/li liUpsell additional facilities and services, when appropriate/li liMaintain updated records of bookings and payments/li /ul pstrongSkills/strong/p ul liWork experience as a Hotel Front Desk Agent, Receptionist or similar role/li liExperience with hotel reservations software, such as Infor or RoomKeyPMS preferred/li liUnderstanding of how travel planning websites operate, like Booking.com and TripAdvisor/li liCustomer service attitude/li liExcellent communication and organizational skills/li /ul pstrongJob Details/strong/p ul liJob type: Part Time or Full Time/li liWage Range: $16 to $18 per hour/li /ul pstrongBenefits/strong/p ul liMedical, dental, vision and life insurance (Full time only)/li liDining and Lodging discounts/li li401(k) with matching/li liFlexible scheduling options/li liPaid time off in accordance with the Michigan Earned Sick Time/li /ul /div divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3040874source=3040874-CJB-0"START YOUR APPLICATION/a/divdiv/div/div /div div/div div/divdiv br /a href="https://www.his-corp.com/"Visit Our Home Page/a /divp© 2025 Hotel Investment Services/p p a href="https://www.clearcompany.com" iApplicant Tracking System Powered by/i  /a /p /div