CREW LEAD

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;North Hollywood, CA/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.90 - $18.90 Hourly/div /div h4Description/h4pSure, we have been serving the best burgers since 1946, but we know doing so is not possible without a great team. Do you share our passion for providing outstanding customer service by serving only the highest quality food and creating a friendly atmosphere, all achieved with an enthusiastic attitude? If yes, Original Tommyrsquo;s Hamburgers is looking for you to join our outstanding team!nbsp;/p pnbsp;nbsp;/p pstrongThe candidate we are looking for should be able to perform the essential duties and responsibilities to include proficiency in the following restaurant duties:nbsp;/strong/p pmiddot; General supervision including coaching, directing, training to ensure team members are performing duties based on Tommyrsquo;s standards and protocolsnbsp;/p pmiddot; Collaborate with upper management on performance review preparation and disciplinary documentationnbsp;/p pmiddot; Resolve customer incidents, complaints; handle media inquiriesnbsp;/p pmiddot; Manage schedule changes, staff timekeeping along with meal breaks and rest periodsnbsp;/p pmiddot; Ensure all staff members are aware and comply with restaurant security and surveillance practicesnbsp;/p pmiddot; Cash drawer management to include cash drawer and safe reconciliation, daily inventory, managerrsquo;s authorization card completion, insert close, crew amp; office food, gift certificates, coupons and discountsnbsp;/p pmiddot; Notify Unit Manager of products that need to be ordered; ensure correct receipt of deliveriesnbsp;/p pmiddot; Assist in the documentation and management of visits and mystery shopper reports, safety meetings and procedures, accident reports, etc.nbsp;/p pmiddot; Expert knowledge of crew member duties in food preparation and station duties including beverages, operating the grill, fry and/or steam stations, cashier and janitorial duties according to Company standardsnbsp;/p pmiddot; Assist as needed on prep work, machine setup, breakdown, and sanitation processes nbsp;/p pmiddot; Ability to communicate by speaking, reading, and writing in Englishnbsp;/p pmiddot; Successfully complete restaurant Crew Lead training and testnbsp;/p pmiddot; Respect customers, management and other employees; interact with customers in a pleasant and upbeat fashionnbsp;/p pmiddot; Follow food safety proceduresnbsp;/p pmiddot; Demonstrate a high degree of professionalism in communication, attitude and teamwork, along with a willingness to learnnbsp;/p pmiddot; Demonstrate a high level of quality of work, attendance and appearancenbsp;/p pmiddot; Adhere to all Company policies, procedures and safety regulationsnbsp;/p pmiddot; Adhere to all local, state and federal lawsnbsp;/p pmiddot; Perform other duties assigned by manager related to your position nbsp;/p pnbsp;nbsp;/p pstrongWhatrsquo;s in it for you?nbsp;/strong/p pmiddot; Health benefits (regular full-time status)nbsp;/p pmiddot; Sick Leavenbsp;/p pmiddot; Employee Meal Programnbsp;/p pmiddot; Growth opportunitiesnbsp;/p pnbsp;/p pTommy#39;s Hamburgers is an Equal Opportunity Employer. Tommy#39;s Hamburgers does not discriminate on the basis on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualified, merit, and business need.nbsp;/p pnbsp;/p h4Qualifications/h4br