Branch Manager - Buffalo, NY

Summary

This position is responsible for the local branch management including sales, operations, and administration. This position reports to the District Manager.

Essential Functions

• Directly or indirectly supervises salaried and hourly employees.
• Manage operations, including hiring, disciplinary action, termination, benefits, and compensation.
• Conduct Performance Reviews.
• Identify training requirements for branch personnel.
• Manage Assets (Inventory, A/R, and Fixed Assets).
• Supervise Production/Fabrication (if applicable).
• Maintain and grow market share each year with new and existing customers and products.
• Help build a strong and evolving relationship between key accounts and the company based on identifying customer needs and communicating throughout the branch.
• Maintain and build vendor relationships.
• Overall branch profit and loss and asset management goals meet or exceed budget.
• Customer satisfaction is measurable and grows each year.
• Integrate corporate best practices into all aspects of branch operations.
• Work activities focus on improving profitability of operations, improved service and cost control.
• Provide functional support to branch employees as needed.
• Ensure all employees perform job tasks in a safe manner.
• Monitor profitability of operation and make changes as needed to personnel and/or business plan to achieve targeted level of profit.
• Administer corporate policies, Best Practice procedures, and programs at the branch level.
• Manage all product and service issues, purchasing, scheduling, facility maintenance, truck maintenance and operation, and warehouse/office housekeeping.
• Complete Budgeting & Annual Forecasting.
• Work with other branch/operation managers as needed to maximize corporate profitability.
• Oversee branch activities such as purchasing, pricing, credit/collections, and vendor relations.
• Oversee all physical inventories.

Education, Skills, Experience, Knowledge, and Supervisory Responsibility

• Strong financial skills and ability to understand key accounting techniques.
• Ability to train, supervise, and direct other employees.
• Ability to handle several tasks simultaneously and work well under pressure.
• Strong communication skills, both oral and written.
• Able to meet deadlines and teach others.
• Strong emissary for company with branch customers and potential customers.
• Strong negotiation skills.
• Strong leadership and motivational skills.
• Strong operational and productivity skills and knowledge.
• 3 – 5 Years of experience.