Busser - Full-time

p class="ql-align-center"strong class="ql-size-large"uBusser/u/strong/ppbr/ppstrongROLE PURPOSE!/strong/ppTo ensure Guests are seated at a clean and properly set table within the shortest amount of time possible. To maintain cleanliness of the restroom, perimeter of the building and parking lot. To work with W/Ws and Host/Hostesses to ensure Guests receive excellent service./ppbr/ppstrongKEY RESPONSIBILITIES amp; ACCOUNTABILITIES/strong/pulliPromptly cleans and resets tables after each Guest's departure./liliOffers assistance to Guests by clearing away dishes and glassware, and refills beverages. Maintains cleanliness of restroom, perimeter of building and parking lot./liliPrepares coffee and iced tea to help Team Members serve Guests./liliAssisting with Guest needs as they arise, including but not limited to the below mentioned cleaning expectations:/liliChecks cleanliness of the busstand from previous shift and notifies Manager of any problems. Sets up the busstand, restocks and prepares busstand for shift change and/or close./liliChecks high chairs and booster seats for cleanliness when resetting tables./liliCleans and sanitizes throughout the shift, including taking out trash as needed./liliPrepares OTLE and/or close./li/ulpbr/ppstrongKEY DECISIONS /strong/ppstrongemInfluences:/em/strong/pulliGuest Experience/liliIssues around cleanliness and sanitation/li/ulpbr/ppstrongMEASURES OF SUCCESS/strong/pulliConsistently fulfill the Key Responsibilities and Accountabilities above/liliGuest satisfaction scores/liliCleanliness and sanitation/li/ulpbr/ppstrongQUALIFICATION REQUIREMENTS/strong/pulliMust be able to read menu items/liliMust be able to clearly communicate Guest needs to other Team Members (W/W’s, door person, bartender or Manager)/liliMust be able to hear well amongst loud background noise in order to answer telephone and respond to Guest requests/liliMust be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer/liliMust be able to reach, bend, stoop and wipe frequently/liliMust be able to stand and walk during entire shift/li/ulpbr/ppstrongCOMPETENCIES PASSION FOR THE GUEST/strong – Actively contributes to fun, friendly and engaging service./pulliUnderstands how their role impacts the Guest./liliDisplays a caring attitude towards Guests./liliContributes to the Guest experience through knowledge of job and products./liliDemonstrates a service attitude by providing support to those who are directly serving the Guest./liliHandles special requests in a responsive and positive way./liliUtilizes customer feedback to provide a better Guest experience./li/ulpbr/ppstrongCOMMUNICATION/strong – Keeps the lines of communication positive, open and productive./pulliPays close attention to Guests' and coworkers’ special requests to ensure accuracy./liliResponds positively to conflict situations and works to find appropriate solutions./liliKeeps interaction positive and productive; avoids conveying negative messages./liliShares information with others to raise awareness of potential needs and concerns./liliListens carefully and attentively to others without interrupting./liliAsks thoughtful questions to ensure proper understanding of the message being conveyed./liliContributes to pre-shift meetings by providing relevant updates and asking appropriate questions./li/ulpbr/ppstrongPASSION amp; INITIATIVE/strong – Keeps it fun and keeps up with the pace./pulliShows Guests and Team Members that (s)he genuinely enjoys the job./liliDisplays passion, energy and pride in doing the job right./liliWorks with a strong sense of urgency and drive; pushes for quick, yet accurate results./liliFocuses on the way (s)he approaches a task, not just the task itself./liliTakes independent action to improve existing systems and processes./liliEnthusiastically promotes the TGI Fridays brand and menu items./li/ulpbr/ppstrongRELIABILITY amp; ACCOUNTABILITY/strong – Works hard and delivers quality results./pulliArrives on time and ready to work dressed in proper dress code./liliAttends all required shift meetings and is prepared to contribute./liliMinimizes wastes and costs (e.g., maintains proper rotation of inventory)./liliResponds to complaints about food quality issues by owning the situation and solving the problem quickly and properly./liliUses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions./li/ulpbr/ppstrongFLEXIBILITY amp; STRESS TOLERANCE/strong – Knows that anything can and will happen and handles uncertainty in a calm, controlled manner./pulliAddresses daily challenges and obstacles with confidence and a positive attitude./liliEasily adjusts to meet changing demands and new responsibilities./liliPrioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift./liliMaintains an even-tempered demeanor even in stressful situations./liliResponds calmly to problems and controls emotional reactions./liliHandles him/herself in a professional manner at all times./li/ulpbr/ppstrongTEAMWORK amp; COLLABORATION/strong – Fuels an environment where everyone pitches in and gets along./pulliRecognizes the importance of working together to accomplish goals./liliActively promotes cooperation, respect, and acceptance of all Team Members./liliEstablishes positive and supportive working relationships with all Team Members to maintain a productive environment./liliTakes on additional responsibilities to ensure proper coverage during rush periods./liliReaches out to Team Members when necessary to ensure timely completion of all tasks./liliTakes advantage of opportunities to set an example for new or inexperienced Team Members./li/ulbr /p$15.49-$17.50 per hournbsp;/p